/* Página pública da Ouvidoria — cabeçalho azul (referência portal transparência) + sem chrome do sistema. */
@import url('https://fonts.googleapis.com/css2?family=Open+Sans:wght@400;600;700&display=swap');

:root {
  --gp-ouv-blue: #23528f;
  --gp-ouv-blue-dark: #1a3f6e;
  --gp-ouv-blue-soft: #2c64a8;
  --gp-fs: 1;
  --gp-app-font: "Open Sans", Arial, Helvetica, sans-serif;
  --gp-ouv-card-font: "Arial Black", "Arial Bold", Arial, Helvetica, sans-serif;
}

/* A+/A- alteram --gp-fs; rem da página pública escala a partir do html */
html {
  font-size: calc(16px * var(--gp-fs, 1));
  -webkit-text-size-adjust: 100%;
  text-size-adjust: 100%;
}

body.gp-ouvidoria-body {
  margin: 0;
  padding: 0 !important;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  font-family: var(--gp-app-font);
  font-size: 1rem;
  font-weight: 400;
  color: var(--gp-app-text, #1a1a1a);
  background: #f4f6f9;
}

/* Formulários e chrome: mesma fonte do admin. Home/cards ficam de fora abaixo. */
body.gp-ouvidoria-body :where(button, input, select, textarea) {
  font-family: var(--gp-app-font);
}

body.gp-ouvidoria-body .gp-page__title,
body.gp-ouvidoria-body .gp-page__sub,
body.gp-ouvidoria-body .gp-page__desc,
body.gp-ouvidoria-body .gp-label,
body.gp-ouvidoria-body .gp-card,
body.gp-ouvidoria-body .gp-help,
body.gp-ouvidoria-body table {
  font-family: var(--gp-app-font);
}

body.gp-ouvidoria-body .gp-app-header.gp-portal-top {
  position: sticky;
  top: 0;
  background: var(--gp-ouv-blue, #23528f);
}

body.gp-ouvidoria-body .gp-portal-top .gp-app-header__brand-name::before,
body.gp-ouvidoria-body .gp-portal-top .gp-app-header__brand-name::after {
  background: var(--gp-ouv-blue, #23528f);
}

body.gp-ouvidoria-body .gp-portal-top .gp-app-header__brand {
  flex-shrink: 0;
}

body.gp-ouvidoria-body .gp-app-header__brand-name,
body.gp-body.gp-escolher-body .gp-app-header__brand-name {
  max-width: none;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(0.95rem * var(--gp-fs, 1));
}

body.gp-ouvidoria-body .gp-portal-top .gp-app-header__brand-g,
body.gp-ouvidoria-body .gp-portal-top .gp-app-header__brand-name {
  background: var(--gp-brand-blue, #263e81);
}

body.gp-ouvidoria-body .gp-portal-entidade {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-width: 0;
  max-width: min(340px, 32vw);
  padding: 0;
  background: transparent;
  text-decoration: none !important;
  color: #fff !important;
}

body.gp-ouvidoria-body .gp-portal-entidade__brasao {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 32px;
  height: 32px;
  flex-shrink: 0;
  overflow: hidden;
  border-radius: 50%;
  background: #fff;
}

body.gp-ouvidoria-body .gp-portal-entidade__brasao img {
  width: 26px;
  height: 26px;
  object-fit: contain;
}

body.gp-ouvidoria-body .gp-portal-entidade__texto {
  display: flex;
  flex-direction: column;
  justify-content: center;
  min-width: 0;
  gap: 1px;
  background: transparent;
}

body.gp-ouvidoria-body .gp-portal-entidade__nome {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(1.05rem * var(--gp-fs, 1));
  line-height: 1.2;
  color: #fff;
  background: none;
}

body.gp-ouvidoria-body .gp-portal-top .gp-app-header__brand-g.gp-portal-brand__img {
  background: #fff;
  overflow: hidden;
}

body.gp-ouvidoria-body .gp-portal-brand__img img {
  width: 22px;
  height: 22px;
  object-fit: contain;
  filter: none;
}

body.gp-ouvidoria-body .gp-portal-nav {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-width: 0;
}

body.gp-ouvidoria-body .gp-portal-nav__btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  height: 28px;
  padding: 0 10px;
  border-radius: 7px;
  background: rgba(255, 255, 255, 0.12);
  color: #fff !important;
  text-decoration: none !important;
  font-family: var(--gp-app-font);
  font-size: calc(0.9rem * var(--gp-fs, 1));
  font-weight: 600;
  letter-spacing: 0.02em;
  white-space: nowrap;
}

body.gp-ouvidoria-body .gp-portal-nav__btn i {
  font-size: 0.88rem;
}

body.gp-ouvidoria-body .gp-portal-nav__btn--home i {
  color: #0761ff !important;
}

body.gp-ouvidoria-body .gp-portal-nav__btn--ouv i {
  color: #0d9488 !important;
}

body.gp-ouvidoria-body .gp-portal-nav__btn--esic i {
  color: #5b9dff !important;
}

body.gp-ouvidoria-body .gp-portal-nav__btn:hover {
  background: rgba(255, 255, 255, 0.22);
  color: #fff !important;
}

body.gp-ouvidoria-body .gp-portal-nav__btn.is-active {
  background: var(--gp-ouv-blue-dark, #1a3f6e);
  color: #fff !important;
}

body.gp-ouvidoria-body .gp-portal-entidade-meta {
  display: block;
  margin: 0;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(0.8rem * var(--gp-fs, 1));
  line-height: 1.2;
  color: rgba(255, 255, 255, 0.82);
  background: none;
}

body.gp-ouvidoria-body .gp-portal-top .gp-ouv-account {
  margin-left: 0;
}

body.gp-ouvidoria-body .gp-portal-top .gp-ouv-account__login {
  min-height: 28px;
  height: 28px;
  padding: 0 12px;
  font-size: calc(0.9rem * var(--gp-fs, 1));
  font-weight: 400;
}

body.gp-ouvidoria-body .gp-portal-top .gp-user-menu--portal .gp-user-menu__trigger {
  min-height: 28px;
  height: 28px;
  padding: 0 8px 0 2px;
  font-size: calc(0.9rem * var(--gp-fs, 1));
}

body.gp-ouvidoria-body .gp-portal-top .gp-user-menu--portal .gp-user-menu__avatar {
  width: 22px;
  height: 22px;
}

body.gp-ouvidoria-body .gp-portal-top .gp-ouv-account__nome {
  font-size: calc(0.9rem * var(--gp-fs, 1));
  max-width: 120px;
}

body.gp-ouvidoria-body .gp-portal-top .gp-ouv-a11y__label,
body.gp-escolher-body .gp-escolher-a11y__label {
  padding-right: 10px;
  margin-right: 2px;
  border-right: 1px solid rgba(255, 255, 255, 0.45);
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(0.9rem * var(--gp-fs, 1));
}

body.gp-ouvidoria-body .gp-portal-top .gp-portal-fs,
body.gp-body.gp-escolher-body .gp-portal-fs {
  height: 28px;
}

body.gp-ouvidoria-body .gp-portal-top .gp-portal-fs span,
body.gp-body.gp-escolher-body .gp-portal-fs span {
  font-size: calc(0.85rem * var(--gp-fs, 1));
}

body.gp-ouvidoria-body .gp-portal-top .gp-portal-fs button,
body.gp-body.gp-escolher-body .gp-portal-fs button {
  font-size: calc(0.9rem * var(--gp-fs, 1));
}

@media (max-width: 1100px) {
  body.gp-ouvidoria-body .gp-portal-entidade-meta {
    display: none;
  }
}

@media (max-width: 860px) {
  body.gp-ouvidoria-body .gp-portal-nav__btn span {
    display: none;
  }

  body.gp-ouvidoria-body .gp-portal-entidade__nome {
    display: none;
  }
}

body.gp-ouvidoria-body.gp-ouv-contrast {
  background: #000 !important;
  color: #fff !important;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouvidoria-wrap,
body.gp-ouvidoria-body.gp-ouv-contrast .gp-card,
body.gp-ouvidoria-body.gp-ouv-contrast .gp-help,
body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouvidoria-footer {
  background: #000 !important;
  color: #fff !important;
  border-color: #fff !important;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-info__table thead th {
  background: #111 !important;
  color: #fff !important;
  border-color: #fff !important;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-info__table td,
body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-info__table th {
  border-color: #fff !important;
  color: #fff !important;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-info__table tbody tr:nth-child(odd),
body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-info__table tbody tr:nth-child(even) {
  background: #000 !important;
}

.visually-hidden {
  position: absolute !important;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

/* ===== Cabeçalho e rodapé — mesmo azul ===== */
.gp-ouv-header,
.gp-ouvidoria-footer {
  background-color: var(--gp-ouv-blue) !important;
  background-image: none !important;
  color: #fff;
}

.gp-ouv-a11y {
  background-color: var(--gp-ouv-blue) !important;
  background-image: none !important;
  border-bottom: 1px solid rgba(255, 255, 255, 0.18);
}

.gp-ouv-a11y__inner {
  max-width: none;
  width: 100%;
  margin: 0 auto;
  padding: 0 clamp(16px, 3vw, 40px);
  box-sizing: border-box;
  display: flex;
  align-items: stretch;
  justify-content: space-between;
  gap: 16px 28px;
  flex-wrap: wrap;
  min-height: 40px;
}

.gp-ouv-a11y__skip {
  display: flex;
  flex-wrap: wrap;
  align-items: stretch;
  gap: 0;
}

.gp-ouv-a11y__skip a {
  display: inline-flex;
  align-items: center;
  color: #fff !important;
  text-decoration: none !important;
  font-size: 0.95rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  opacity: 0.78;
  padding: 10px 14px 8px;
  border-bottom: 2px solid transparent;
}

.gp-ouv-a11y__skip a:hover,
.gp-ouv-a11y__skip a:focus {
  opacity: 1;
  background: rgba(255, 255, 255, 0.08);
  text-decoration: none !important;
}

.gp-ouv-a11y__skip a.is-active {
  opacity: 1;
  border-bottom-color: #fff;
}

.gp-ouv-a11y__skip strong {
  font-weight: 700 !important;
}

.gp-ouv-a11y__tools {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-left: auto;
  padding-left: 16px;
  border-left: 1px solid rgba(255, 255, 255, 0.28);
}

/* Sininho de notificações do solicitante (barra de conta) */
.gp-notif-menu--portal {
  margin-left: 2px;
}

.gp-notif-menu--portal .gp-notif-menu__badge {
  box-shadow: 0 0 0 2px var(--gp-ouv-blue, #23528f);
}

.gp-ouv-brand__home {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
  text-decoration: none !important;
  color: inherit !important;
}

.gp-ouv-account {
  display: inline-flex;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
  flex-shrink: 0;
  margin-left: auto;
}

.gp-ouv-account__login {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-height: 44px;
  padding: 0 18px;
  border: 1px solid rgba(255, 255, 255, 0.55);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.12);
  color: #fff;
  font-family: inherit;
  font-size: 1rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s ease, border-color 0.15s ease;
}

.gp-ouv-account__login:hover {
  background: rgba(255, 255, 255, 0.22);
  border-color: #fff;
}

.gp-ouv-account__nome {
  max-width: 180px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
}

.gp-user-menu--portal .gp-user-menu__trigger {
  min-height: 40px;
  padding: 4px 10px 4px 4px;
  gap: 8px;
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
}

.gp-user-menu--portal .gp-user-menu__avatar {
  width: 28px;
  height: 28px;
  font-size: 0.75rem;
}

.gp-user-menu--portal .gp-user-menu__dropdown {
  min-width: 240px;
  max-width: min(520px, calc(100vw - 24px));
  width: max-content;
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
}

.gp-user-menu--portal .gp-user-menu__identity {
  padding: 12px 12px 10px;
}

.gp-user-menu--portal .gp-user-menu__identity-name {
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 700;
  color: var(--gp-app-text, #1a1a1a);
}

.gp-user-menu--portal .gp-user-menu__identity-user {
  flex-wrap: nowrap;
  white-space: nowrap;
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  color: var(--gp-app-muted, #4a5568);
  word-break: normal;
}

.gp-user-menu--portal .gp-user-menu__identity-label {
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  padding: 2px 8px;
}

.gp-user-menu--portal .gp-user-menu__item {
  min-height: 34px;
  padding: 6px 10px;
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
}

.gp-user-menu--portal .gp-user-menu__item i {
  font-size: 1rem;
}

.gp-notif-menu--portal .gp-notif-menu__title,
.gp-notif-menu--portal .gp-notif-menu__mark-all,
.gp-notif-menu--portal .gp-notif-menu__empty,
.gp-notif-menu--portal .gp-notif-menu__item-title,
.gp-notif-menu--portal .gp-notif-menu__item-resumo,
.gp-notif-menu--portal .gp-notif-menu__item-meta {
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
}

.gp-ouv-account__hint {
  margin: 0 0 14px;
  font-size: 0.92rem;
  color: #475569;
  line-height: 1.4;
}

.gp-ouv-account__links {
  margin: 14px 0 0;
  font-size: 0.85rem;
  color: #64748b;
  line-height: 1.45;
}

.gp-ouv-account__links a {
  color: var(--gp-ouv-blue, #23528f);
  font-weight: 600;
}

/* Modal de login — padrão GestorPrev (campos com ícone, botão largo) */
.gp-ouv-login-modal .gp-ouv-login-modal__dialog {
  position: relative;
  width: min(420px, 100%);
  padding: 2rem 1.75rem 1.75rem;
  border-radius: 12px;
  background: #f7f8fa;
  box-shadow: 0 20px 48px rgba(15, 23, 42, 0.32);
  overflow: visible;
}

.gp-ouv-login-modal__close {
  position: absolute;
  top: 12px;
  right: 12px;
  width: 36px;
  height: 36px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: #94a3b8;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 1.1rem;
}

.gp-ouv-login-modal__close:hover {
  background: #eef2f7;
  color: #0f172a;
}

.gp-ouv-login-modal__title {
  margin: 0.35rem 0 1.35rem;
  text-align: center;
  font-size: 1.5rem;
  font-weight: 700;
  color: #0f172a;
  line-height: 1.2;
}

.gp-ouv-login-form {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
}

.gp-ouv-login-field {
  position: relative;
  display: block;
  margin: 0;
}

.gp-ouv-login-field__icon {
  position: absolute;
  left: 14px;
  top: 50%;
  transform: translateY(-50%);
  color: #94a3b8;
  font-size: 1rem;
  pointer-events: none;
  z-index: 1;
}

.gp-ouv-login-field__input {
  width: 100%;
  box-sizing: border-box;
  min-height: 3.1rem;
  padding: 0.85rem 2.75rem 0.85rem 2.65rem;
  border: 1px solid #d0d7e2;
  border-radius: 10px;
  background: #fff;
  font-family: inherit;
  font-size: 1.05rem;
  color: #0f172a;
  outline: none;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
  box-shadow: none;
}

.gp-ouv-login-field__input::placeholder {
  color: #94a3b8;
}

.gp-ouv-login-field__input:focus {
  border-color: var(--gp-ouv-blue, #23528f);
  box-shadow: 0 0 0 3px rgba(35, 82, 143, 0.18);
}

.gp-ouv-login-field__toggle {
  position: absolute;
  right: 8px;
  top: 50%;
  transform: translateY(-50%);
  width: 40px;
  height: 40px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: #94a3b8;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 1rem;
}

.gp-ouv-login-field__toggle:hover {
  color: #475569;
  background: #f1f5f9;
}

.gp-ouv-login-form__erro {
  margin: 0;
  text-align: center;
}

.gp-ouv-login-form__links {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  margin: 0.15rem 0 0.35rem;
  font-size: 0.92rem;
}

.gp-ouv-login-form__links a {
  color: #64748b;
  text-decoration: none;
  font-weight: 500;
}

.gp-ouv-login-form__links a:hover {
  color: var(--gp-ouv-blue, #23528f);
  text-decoration: underline;
}

.gp-ouv-login-form__linkbtn {
  border: 0;
  background: transparent;
  padding: 0;
  font: inherit;
  font-size: 0.92rem;
  font-weight: 500;
  color: #64748b;
  cursor: pointer;
  text-decoration: none;
}

.gp-ouv-login-form__linkbtn:hover {
  color: var(--gp-ouv-blue, #23528f);
  text-decoration: underline;
}

.gp-ouv-login-form__btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  width: 100%;
  min-height: 3.15rem;
  margin-top: 0.25rem;
  padding: 0.75rem 1.25rem;
  border: 0;
  border-radius: 10px;
  background: var(--gp-ouv-blue, #23528f);
  color: #fff;
  font-family: inherit;
  font-size: 1.15rem;
  font-weight: 700;
  cursor: pointer;
  transition: background 0.15s ease, transform 0.1s ease;
}

.gp-ouv-login-form__btn:hover:not(:disabled) {
  background: var(--gp-ouv-blue-dark, #1a3f6e);
}

.gp-ouv-login-form__btn:disabled {
  opacity: 0.7;
  cursor: wait;
}

.gp-ouv-login-form__foot {
  margin: 0.65rem 0 0;
  text-align: center;
  font-size: 0.9rem;
  color: #64748b;
  line-height: 1.45;
}

.gp-ouv-login-form__foot a {
  color: var(--gp-ouv-blue, #23528f);
  font-weight: 600;
  text-decoration: none;
}

.gp-ouv-login-form__foot a:hover {
  text-decoration: underline;
}

.gp-ouv-login-form[hidden],
.gp-ouv-auth-steps[hidden] {
  display: none !important;
}

.gp-ouv-login-form__hint {
  margin: 0.15rem 0 0.35rem;
  text-align: center;
  font-size: 0.9rem;
  color: #64748b;
  line-height: 1.45;
}

.gp-ouv-login-form__hint--left {
  text-align: left;
}

.gp-ouv-login-form__links--foot {
  margin-top: 1rem;
}

/* Stepper redefinir senha (modelo GestorPrev) */
.gp-ouv-auth-steps {
  list-style: none;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0;
  margin: 0 0 1.35rem;
  padding: 0;
}

.gp-ouv-auth-steps__item {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: #94a3b8;
  font-size: 0.9rem;
  font-weight: 500;
}

.gp-ouv-auth-steps__item + .gp-ouv-auth-steps__item::before {
  content: "";
  display: block;
  width: 36px;
  height: 2px;
  margin-right: 10px;
  background: #e2e8f0;
  border-radius: 2px;
}

.gp-ouv-auth-steps__num {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  border: 2px solid #cbd5e1;
  background: #fff;
  color: #94a3b8;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 0.85rem;
  font-weight: 700;
  line-height: 1;
}

.gp-ouv-auth-steps__item.is-active {
  color: var(--gp-ouv-blue, #23528f);
}

.gp-ouv-auth-steps__item.is-active .gp-ouv-auth-steps__num {
  border-color: var(--gp-ouv-blue, #23528f);
  background: var(--gp-ouv-blue, #23528f);
  color: #fff;
}

.gp-ouv-auth-steps__item.is-done {
  color: var(--gp-ouv-blue, #23528f);
}

.gp-ouv-auth-steps__item.is-done .gp-ouv-auth-steps__num {
  border-color: var(--gp-ouv-blue, #23528f);
  background: #e8f0ff;
  color: var(--gp-ouv-blue, #23528f);
}

.gp-ouv-auth-steps__item.is-done + .gp-ouv-auth-steps__item::before,
.gp-ouv-auth-steps__item.is-active + .gp-ouv-auth-steps__item.is-active::before {
  background: var(--gp-ouv-blue, #23528f);
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-login-modal__dialog {
  background: #000 !important;
  border: 1px solid #fff;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-login-modal__title {
  color: #fff !important;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-login-field__input {
  background: #111 !important;
  color: #fff !important;
  border-color: #fff !important;
}

@media (max-width: 640px) {
  .gp-ouv-account__nome {
    display: none;
  }

  .gp-ouv-brand__inner--compact {
    align-items: center;
  }

  .gp-ouv-login-modal .gp-ouv-login-modal__dialog {
    padding: 1.6rem 1.2rem 1.35rem;
  }
}

.gp-ouv-a11y__label {
  font-size: 0.95rem;
  margin-right: 4px;
  opacity: 0.95;
  color: #fff !important;
  text-decoration: none !important;
}

a.gp-ouv-a11y__label:hover,
a.gp-ouv-a11y__label:focus {
  opacity: 1;
  text-decoration: underline !important;
  text-underline-offset: 2px;
}

.gp-ouv-a11y__btn {
  width: 28px;
  height: 28px;
  border: 1px solid rgba(255, 255, 255, 0.55);
  background: transparent;
  color: #fff;
  border-radius: 3px;
  cursor: pointer;
  font-family: inherit;
  font-size: 0.85rem;
  line-height: 1;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0;
}

.gp-ouv-a11y__btn:hover,
.gp-ouv-a11y__btn[aria-pressed="true"] {
  background: rgba(255, 255, 255, 0.15);
}

.gp-ouv-brand__inner,
.gp-ouv-nav__inner {
  max-width: none;
  width: 100%;
  margin: 0 auto;
  padding: 8px clamp(16px, 3vw, 40px);
  box-sizing: border-box;
}

.gp-ouv-brand__inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px 20px;
  flex-wrap: nowrap;
}

.gp-ouv-brand__identity {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
  flex: 1 1 auto;
}

.gp-ouv-brand__logo {
  width: 58px;
  height: 58px;
  border-radius: 50%;
  background: #fff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  overflow: hidden;
  border: 2px solid rgba(255, 255, 255, 0.35);
}

.gp-ouv-brand__logo img {
  width: 100%;
  height: 100%;
  object-fit: contain;
}

.gp-ouv-brand__logo i {
  font-size: 1.35rem;
  color: var(--gp-ouv-blue);
}

.gp-ouv-brand__text {
  min-width: 0;
  padding-left: 4px;
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.gp-ouv-brand__name {
  margin: 0 0 2px;
  font-size: clamp(1.05rem, 2.2vw, 1.4rem);
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: 0.02em;
  text-transform: uppercase;
  color: #fff;
}

.gp-ouv-brand__meta,
.gp-ouv-brand__channel {
  margin: 0;
  font-size: 0.95rem;
  color: rgba(255, 255, 255, 0.9);
  line-height: 1.3;
}

.gp-ouv-brand__channel {
  margin-top: 2px;
  font-size: clamp(0.95rem, 1.8vw, 1.2rem);
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: #fff;
}

.gp-ouv-brand__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  justify-content: flex-end;
  align-items: stretch;
}

.gp-ouv-btn {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  min-height: 56px;
  min-width: 180px;
  padding: 10px 16px 10px 12px;
  border-radius: 12px;
  background: #fff;
  color: #003366 !important;
  text-decoration: none !important;
  border: 1px solid rgba(255, 255, 255, 0.55);
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.12);
  transition: background 0.15s ease, box-shadow 0.15s ease, border-color 0.15s ease;
}

.gp-ouv-btn--orange,
.gp-ouv-btn--navy {
  background: #fff;
}

.gp-ouv-btn:hover {
  background: #f5f8fc;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.16);
  color: #003366 !important;
}

.gp-ouv-btn:focus-visible {
  outline: 2px solid #fff;
  outline-offset: 2px;
}

.gp-ouv-btn__icon {
  width: 36px;
  height: 36px;
  border-radius: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 1.35rem;
  color: #003366;
  background: transparent;
  border: 0;
  box-shadow: none;
  flex-shrink: 0;
}

.gp-ouv-btn__icon i {
  opacity: 1;
  color: #003366;
}

.gp-ouv-btn__text {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
  text-align: left;
}

.gp-ouv-btn__title {
  font-size: 0.95rem;
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: 0.01em;
  color: #003366;
}

.gp-ouv-btn__desc {
  font-size: 0.68rem;
  font-weight: 500;
  line-height: 1.25;
  color: #23528f;
}

.gp-ouv-presencial__lista {
  margin: 20px 0 0;
  padding: 0;
}

.gp-ouv-presencial__item {
  display: grid;
  grid-template-columns: minmax(140px, 220px) 1fr;
  gap: 8px 16px;
  padding: 12px 0;
  border-bottom: 1px solid #e2e8f0;
}

.gp-ouv-presencial__item:last-child {
  border-bottom: 0;
}

.gp-ouv-presencial__item dt {
  margin: 0;
  font-weight: 600;
  color: #334155;
}

.gp-ouv-presencial__item dd {
  margin: 0;
  color: #0f172a;
  line-height: 1.45;
}

.gp-ouv-presencial__item a {
  color: #0761ff;
}

.gp-ouv-presencial__whats {
  display: inline-flex;
  align-items: center;
  gap: 10px;
}

.gp-ouv-presencial__whats-link {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: #25d366;
  color: #fff !important;
  text-decoration: none;
  font-size: 1rem;
  line-height: 1;
  flex-shrink: 0;
}

.gp-ouv-presencial__whats-link:hover {
  background: #1ebe57;
  color: #fff !important;
}

.gp-ouv-presencial__whats-link:focus-visible {
  outline: 2px solid #0761ff;
  outline-offset: 2px;
}

.gp-ouv-presencial__empty {
  margin: 16px 0 0;
  color: #64748b;
}

.gp-ouv-orgaos {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.gp-ouv-orgao__topo {
  display: flex;
  align-items: center;
  gap: 16px;
  margin-bottom: 8px;
}

.gp-ouv-orgao__brasao {
  width: 72px;
  height: 72px;
  object-fit: contain;
  flex-shrink: 0;
  border: 1px solid #e2e8f0;
  border-radius: 8px;
  background: #fff;
}

.gp-ouv-orgao .gp-ouv-presencial__nome {
  margin: 0;
}

.gp-ouv-orgao p i {
  width: 1.15em;
  text-align: center;
  margin-right: 0.15em;
}

.gp-ouv-orgao .fa-map-marker-alt { color: #dc2626; }
.gp-ouv-orgao .fa-phone { color: #23528f; }
.gp-ouv-orgao .fab.fa-whatsapp { color: #25d366; }
.gp-ouv-orgao .fa-envelope { color: #2563eb; }
.gp-ouv-orgao .fa-clock { color: #d97706; }

.gp-ouv-orgao__resp {
  margin-top: 12px;
}

.gp-ouv-orgao__resp-titulo {
  font-family: var(--gp-app-font);
  font-weight: 700;
  font-size: calc(16px * var(--gp-fs, 1));
  color: var(--gp-app-text, #1a1a1a);
  margin: 0 0 6px;
}

.gp-ouv-orgao__resp ul {
  margin: 0;
  padding-left: 1.2rem;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(16px * var(--gp-fs, 1));
  line-height: 1.5;
  color: var(--gp-app-muted, #4a5568);
}

.gp-ouv-relatorio__empty {
  margin: 16px 0 0;
  color: #64748b;
}

.gp-ouv-relatorio__lista {
  list-style: none;
  margin: 20px 0 0;
  padding: 0;
}

.gp-ouv-relatorio__item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 14px 0;
  border-bottom: 1px solid #e4eaf1;
}

.gp-ouv-relatorio__item:last-child {
  border-bottom: none;
}

.gp-ouv-relatorio__info {
  display: flex;
  flex-direction: column;
  gap: 4px;
  min-width: 0;
}

.gp-ouv-relatorio__titulo {
  font-weight: 600;
  color: #1a2b3c;
}

.gp-ouv-relatorio__meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  font-size: 0.9rem;
  color: #64748b;
}

.gp-ouv-relatorio__btn {
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 8px 14px;
  border-radius: 6px;
  background: var(--gp-ouv-blue);
  color: #fff;
  text-decoration: none;
  font-weight: 600;
  font-size: 0.9rem;
}

.gp-ouv-relatorio__btn:hover {
  background: var(--gp-ouv-blue-dark);
  color: #fff;
}

.gp-ouv-relatorio__btn:focus-visible {
  outline: 2px solid #f0c14b;
  outline-offset: 2px;
}

@media (max-width: 640px) {
  .gp-ouv-presencial__item {
    grid-template-columns: 1fr;
    gap: 4px;
  }

  .gp-ouv-relatorio__item {
    flex-direction: column;
    align-items: flex-start;
  }
}

.gp-ouv-nav {
  border-top: 1px solid rgba(255, 255, 255, 0.18);
  background: var(--gp-ouv-blue-dark);
}

.gp-ouv-nav__inner {
  padding-top: 0;
  padding-bottom: 0;
  min-height: 44px;
  display: flex;
  align-items: center;
  gap: 4px;
  flex-wrap: wrap;
}

.gp-ouv-nav__link {
  color: #fff !important;
  text-decoration: none !important;
  font-size: 0.78rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  padding: 12px 14px;
  border-bottom: 3px solid transparent;
}

.gp-ouv-nav__link:hover,
.gp-ouv-nav__link.is-active {
  border-bottom-color: #fff;
  background: rgba(255, 255, 255, 0.06);
}

.gp-ouv-nav__search {
  margin-left: auto;
}

.gp-ouv-nav__search-btn {
  width: 40px;
  height: 40px;
  border: 0;
  background: transparent;
  color: #fff;
  cursor: pointer;
  font-size: 1rem;
}

.gp-ouv-nav__search-btn:hover {
  background: rgba(255, 255, 255, 0.08);
}

.gp-ouvidoria-wrap {
  flex: 1;
  width: 100%;
  max-width: none;
  margin: 0 auto;
  padding: 28px clamp(16px, 3vw, 40px) 48px;
  box-sizing: border-box;
}

.gp-help .gp-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 24px;
  margin-right: 8px;
  padding: 4px 12px;
  border-radius: 999px;
  color: #fff;
  font-weight: 600;
  font-size: 0.75rem;
  line-height: 1.2;
  letter-spacing: 0.01em;
  white-space: nowrap;
  vertical-align: middle;
}

.gp-badge--elogio {
  background: #22c55e;
}

.gp-badge--denuncia {
  background: #ef4444;
}

.gp-badge--reclamacao {
  background: #f97316;
}

.gp-badge--sugestao {
  background: #3b82f6;
}

.gp-badge--outro {
  background: #8b5cf6;
}

.gp-ouvidoria-footer {
  position: relative;
  z-index: 10;
  margin-top: auto;
  border-top: 0;
  padding: 16px clamp(16px, 3vw, 40px);
  color: #fff;
}

.gp-ouvidoria-footer__grid {
  max-width: none;
  width: 100%;
  margin: 0 auto;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px 32px;
  flex-wrap: wrap;
  box-sizing: border-box;
}

.gp-ouvidoria-footer__col {
  text-align: left;
  min-width: 140px;
}

.gp-ouvidoria-footer__col--brand {
  margin-left: auto;
  display: flex;
  flex-direction: row;
  align-items: center;
  gap: 10px;
  text-align: right;
}

.gp-ouvidoria-footer__title {
  margin: 0 0 6px;
  font-size: 1rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #fff;
}

.gp-ouvidoria-footer__links {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.gp-ouvidoria-footer__links a {
  color: rgba(255, 255, 255, 0.92);
  text-decoration: none;
  font-size: 1rem;
  font-weight: 400;
}

.gp-ouvidoria-footer__links a:hover,
.gp-ouvidoria-footer__links a:focus-visible {
  color: #fff;
  text-decoration: underline;
  outline: none;
}

.gp-ouvidoria-footer__inner {
  max-width: none;
  width: 100%;
  margin: 0 auto;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 12px;
  flex-wrap: wrap;
  box-sizing: border-box;
}

.gp-ouvidoria-footer__label {
  font-size: 0.95rem;
  font-weight: 500;
  color: rgba(255, 255, 255, 0.85);
}

.gp-ouvidoria-footer__brand {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: #fff;
  text-decoration: none;
  font-size: 1.05rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.gp-ouvidoria-footer__brand:hover {
  color: #fff;
  opacity: 0.9;
}

.gp-ouvidoria-footer__brand img {
  width: 28px;
  height: 28px;
  display: block;
  filter: brightness(0) invert(1);
}

.gp-ouv-breadcrumb {
  margin: 0 0 1rem;
  font-size: 0.92rem;
  color: #4b5563;
}

.gp-ouv-breadcrumb a {
  color: var(--gp-ouv-blue);
  text-decoration: none;
  font-weight: 600;
}

.gp-ouv-breadcrumb a:hover {
  text-decoration: underline;
}

.gp-ouv-info {
  max-width: 860px;
}

.gp-ouv-info p {
  margin: 0 0 1rem;
  line-height: 1.65;
  color: #1f2937;
}

.gp-ouv-info__h3 {
  margin: 1.25rem 0 0.75rem;
  font-size: 1.05rem;
  font-weight: 700;
  color: #111827;
}

.gp-ouv-info__table--atalhos th:nth-child(1),
.gp-ouv-info__table--atalhos th:nth-child(2),
.gp-ouv-info__table--atalhos td:nth-child(1),
.gp-ouv-info__table--atalhos td:nth-child(2),
.gp-ouv-info__table--atalhos td:nth-child(3) {
  white-space: nowrap;
}

.gp-ouv-info__table-wrap {
  overflow-x: auto;
}

.gp-ouv-info__table {
  width: 100%;
  border-collapse: collapse;
  border: 1px solid #d1d5db;
  font-size: 0.95rem;
}

.gp-ouv-info__table th,
.gp-ouv-info__table td {
  padding: 0.75rem 1rem;
  border: 1px solid #d1d5db;
  text-align: left;
  vertical-align: top;
}

.gp-ouv-info__table thead th {
  background: #dbeafe;
  color: #1e3a5f;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  font-size: 0.85rem;
}

.gp-ouv-info__table tbody tr:nth-child(odd) {
  background: #f0f7ff;
}

.gp-ouv-info__table tbody tr:nth-child(even) {
  background: #fff;
}

@media (max-width: 640px) {
  .gp-ouvidoria-footer__grid {
    flex-direction: column;
  }

  .gp-ouvidoria-footer__col--brand {
    margin-left: 0;
    align-items: flex-start;
    text-align: left;
  }
}

.gp-ouvidoria-footer p {
  margin: 0;
  color: rgba(255, 255, 255, 0.85);
  font-size: 0.85rem;
}

.gp-dropzone {
  margin-bottom: 16px;
}

.gp-dropzone__input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
}

.gp-dropzone__area {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 28px 16px;
  border: 2px dashed #94a3b8;
  border-radius: 12px;
  background: #f8fafc;
  color: #334155;
  text-align: center;
  cursor: pointer;
  transition: border-color 0.15s ease, background 0.15s ease;
}

.gp-dropzone__area:hover,
.gp-dropzone__area:focus-visible,
.gp-dropzone.is-dragover .gp-dropzone__area {
  border-color: #23528f;
  background: #eef5ff;
  outline: none;
}

.gp-dropzone__area i {
  font-size: 1.75rem;
  color: #23528f;
}

.gp-dropzone__title {
  margin: 0;
  font-size: 0.95rem;
  font-weight: 700;
  color: #0f172a;
}

.gp-dropzone__hint {
  margin: 0;
  font-size: 0.8rem;
  color: #64748b;
  line-height: 1.35;
  max-width: 42rem;
}

.gp-field-hint {
  margin: 0.25rem 0 0.75rem;
  font-size: 0.8rem;
  color: #64748b;
  line-height: 1.35;
}

.gp-field-hint--right {
  text-align: right;
  margin-top: 0.2rem;
  margin-bottom: 0.85rem;
}

.gp-dropzone__list {
  list-style: none;
  margin: 10px 0 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.gp-dropzone__item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 8px 12px;
  border-radius: 8px;
  background: #fff;
  border: 1px solid #e2e8f0;
  font-size: 0.88rem;
  color: #0f172a;
}

.gp-dropzone__item-name {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.gp-dropzone__item-meta {
  color: #64748b;
  font-size: 0.78rem;
  white-space: nowrap;
}

.gp-dropzone__remove {
  border: 0;
  background: transparent;
  color: #b91c1c;
  cursor: pointer;
  font-size: 0.9rem;
  padding: 4px;
}

.gp-dropzone__remove:hover {
  color: #7f1d1d;
}

.gp-dropzone__error {
  margin: 8px 0 0;
  color: #b91c1c;
  font-size: 0.85rem;
}

.gp-ouvidoria-wrap .gp-input.is-invalid {
  border-color: #dc2626;
  box-shadow: 0 0 0 2px rgba(220, 38, 38, 0.15);
}

.gp-recaptcha-wrap {
  margin: 12px 0 4px;
}

.gp-recaptcha-wrap .text-danger {
  display: block;
  margin-top: 8px;
  font-size: 0.875rem;
}

.gp-robot {
  margin: 16px 0 20px;
  max-width: 304px;
  position: relative;
}

.gp-robot__main {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  min-height: 74px;
  margin: 0;
  padding: 0 12px 0 14px;
  border: 1px solid #d3d3d3;
  border-radius: 3px;
  background: #f9f9f9;
  box-shadow: 0 0 2px rgba(0, 0, 0, 0.08);
  cursor: pointer;
  user-select: none;
}

.gp-robot__left {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
}

.gp-robot__main input[type="checkbox"] {
  position: absolute;
  opacity: 0;
  width: 1px;
  height: 1px;
  pointer-events: none;
}

.gp-robot__box {
  width: 28px;
  height: 28px;
  border: 2px solid #c1c1c1;
  border-radius: 2px;
  background: #fff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.08);
  transition: border-color 0.15s ease, background 0.15s ease;
}

.gp-robot__main:hover .gp-robot__box {
  border-color: #9e9e9e;
}

.gp-robot__main input:focus-visible + .gp-robot__box {
  outline: 2px solid #1a73e8;
  outline-offset: 2px;
}

.gp-robot.is-verified .gp-robot__box,
.gp-robot__main input:checked + .gp-robot__box {
  border-color: #34a853;
  background: transparent;
}

.gp-robot.is-verified .gp-robot__box::after,
.gp-robot__main input:checked + .gp-robot__box::after {
  content: "";
  width: 8px;
  height: 14px;
  border: solid #34a853;
  border-width: 0 3px 3px 0;
  transform: rotate(45deg);
  margin-top: -3px;
}

.gp-robot__logo-svg {
  display: block;
  margin-bottom: 2px;
}

/* Captcha: Roboto de propósito (visual reCAPTCHA) — não padronizar */
.gp-robot__text {
  font-family: Roboto, Arial, Helvetica, sans-serif;
  font-size: 14px;
  font-weight: 400;
  color: #000;
  line-height: 1.2;
}

.gp-robot__brand {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 1px;
  min-width: 70px;
  color: #555;
  text-align: center;
  line-height: 1.1;
}

.gp-robot__logo {
  font-size: 1.35rem;
  color: #1a73e8;
  margin-bottom: 2px;
}

.gp-robot__brand-name {
  font-family: Roboto, Arial, Helvetica, sans-serif;
  font-size: 10px;
  font-weight: 500;
  color: #555;
}

.gp-robot__brand-links {
  font-family: Roboto, Arial, Helvetica, sans-serif;
  font-size: 8px;
  color: #555;
  white-space: nowrap;
}

.gp-robot .text-danger {
  display: block;
  margin-top: 6px;
  font-size: 0.85rem;
}

.gp-robot--select {
  max-width: 320px;
}

.gp-robot__panel {
  position: absolute;
  left: 0;
  top: calc(100% + 8px);
  bottom: auto;
  z-index: 40;
  width: 304px;
  background: #fff;
  border: 1px solid #d3d3d3;
  border-radius: 2px;
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.18);
}

.gp-robot__panel-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 8px;
  padding: 12px 12px 10px;
  background: #1a73e8;
  color: #fff;
}

.gp-robot__panel-title {
  margin: 0;
  font-size: 0.95rem;
  font-weight: 600;
  line-height: 1.35;
}

.gp-robot__refresh {
  border: 0;
  background: transparent;
  color: #fff;
  cursor: pointer;
  padding: 4px;
  line-height: 1;
  opacity: 0.9;
}

.gp-robot__refresh:hover {
  opacity: 1;
}

.gp-robot__grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 4px;
  padding: 8px;
  background: #f5f5f5;
}

.gp-robot__tile {
  appearance: none;
  border: 2px solid transparent;
  background: #fff;
  aspect-ratio: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 4px;
  cursor: pointer;
  padding: 6px 4px;
  color: #334155;
  transition: border-color 0.12s ease, box-shadow 0.12s ease, background 0.12s ease;
}

.gp-robot__tile i {
  font-size: 1.55rem;
  color: #1e40af;
}

.gp-robot__tile-label {
  font-size: 0.65rem;
  line-height: 1.1;
  text-align: center;
  color: #64748b;
}

.gp-robot__tile:hover {
  border-color: #93c5fd;
}

.gp-robot__tile.is-selected {
  border-color: #1a73e8;
  box-shadow: inset 0 0 0 2px rgba(26, 115, 232, 0.25);
  background: #eff6ff;
}

.gp-robot__panel-foot {
  display: flex;
  justify-content: flex-end;
  padding: 8px 10px 10px;
  border-top: 1px solid #e5e7eb;
  background: #fff;
}

.gp-robot__verify {
  border: 0;
  background: #1a73e8;
  color: #fff;
  font-size: 0.8rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  padding: 8px 14px;
  border-radius: 2px;
  cursor: pointer;
}

.gp-robot__verify:hover {
  background: #1557b0;
}

.gp-robot__verify:disabled {
  opacity: 0.6;
  cursor: wait;
}

@media (max-width: 760px) {
  .gp-ouv-brand__text {
    padding-left: 0;
  }

  .gp-ouv-brand__inner {
    flex-wrap: wrap;
  }

  .gp-ouv-brand__identity {
    flex-direction: row;
    align-items: center;
  }

  .gp-ouv-brand__actions {
    justify-content: stretch;
    width: 100%;
  }

  .gp-ouv-btn {
    flex: 1 1 100%;
    min-width: 0;
  }

  .gp-ouv-a11y__tools {
    margin-left: 0;
    padding: 6px 0 8px;
    border-left: 0;
    width: 100%;
    justify-content: flex-end;
    border-top: 1px solid rgba(255, 255, 255, 0.18);
  }
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-btn {
  background: #000 !important;
  color: #fff !important;
  border-color: #fff !important;
  box-shadow: none;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-btn__desc {
  color: #ccc !important;
}

.gp-ouv-whatsapp {
  position: fixed;
  right: 22px;
  bottom: 96px;
  z-index: 9998;
  width: 58px;
  height: 58px;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: #25d366;
  color: #fff !important;
  text-decoration: none !important;
  box-shadow: 0 8px 20px rgba(37, 211, 102, 0.45);
  font-size: 1.85rem;
  animation: gp-ouv-whatsapp-float 2.6s ease-in-out infinite;
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}

.gp-ouv-whatsapp:hover {
  transform: scale(1.08);
  box-shadow: 0 10px 24px rgba(37, 211, 102, 0.55);
  color: #fff !important;
  animation-play-state: paused;
}

.gp-ouv-whatsapp:focus-visible {
  outline: 3px solid #fff;
  outline-offset: 3px;
}

@keyframes gp-ouv-whatsapp-float {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-8px); }
}

/* Botão flutuante de ajuda (?) */
.gp-ouv-ajuda {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 9998;
  width: 58px;
  height: 58px;
  padding: 0;
  border: 0;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: #d1d5db;
  color: #111;
  font-size: 1.65rem;
  font-weight: 700;
  line-height: 1;
  cursor: pointer;
  box-shadow: 0 6px 16px rgba(15, 23, 42, 0.18);
  transition: transform 0.15s ease, box-shadow 0.15s ease, background 0.15s ease;
}

.gp-ouv-ajuda:hover {
  background: #c4c9d1;
  transform: scale(1.06);
  box-shadow: 0 8px 20px rgba(15, 23, 42, 0.22);
}

.gp-ouv-ajuda:focus-visible {
  outline: 3px solid var(--gp-ouv-blue, #23528f);
  outline-offset: 3px;
}

body.gp-ouv-ajuda-open,
body.gp-ouv-faq-open {
  overflow: hidden;
}

.gp-ouv-ajuda-modal {
  position: fixed;
  inset: 0;
  z-index: 10000;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 20px;
}

.gp-ouv-ajuda-modal.is-open {
  display: flex;
}

.gp-ouv-ajuda-modal__backdrop {
  position: absolute;
  inset: 0;
  background: rgba(15, 23, 42, 0.45);
}

.gp-ouv-ajuda-modal__dialog {
  position: relative;
  z-index: 1;
  width: min(560px, 100%);
  background: #fff;
  border-radius: 10px;
  box-shadow: 0 16px 40px rgba(15, 23, 42, 0.28);
  overflow: hidden;
}

.gp-ouv-ajuda-modal__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 16px 18px 12px;
  border-bottom: 1px solid #e5e7eb;
}

.gp-ouv-ajuda-modal__title {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 700;
  color: #1e293b;
}

.gp-ouv-ajuda-modal__close {
  width: 32px;
  height: 32px;
  border: 0;
  background: transparent;
  color: #6b7280;
  cursor: pointer;
  border-radius: 4px;
  flex-shrink: 0;
}

.gp-ouv-ajuda-modal__close:hover {
  background: #f3f4f6;
  color: #111;
}

.gp-ouv-ajuda-modal__body {
  padding: 16px 18px 20px;
}

.gp-ouv-ajuda-modal__text {
  margin: 0;
  padding: 14px 16px;
  background: #f3f4f6;
  border-radius: 8px;
  color: #4b5563;
  font-size: 0.95rem;
  line-height: 1.55;
  white-space: pre-wrap;
}

.gp-ouv-faq {
  position: fixed;
  right: 22px;
  bottom: 96px;
  z-index: 9998;
  width: 58px;
  height: 58px;
  padding: 0;
  border: 0;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: #23528f;
  color: #fff;
  font-size: 1.35rem;
  cursor: pointer;
  box-shadow: 0 6px 16px rgba(35, 82, 143, 0.35);
  transition: transform 0.15s ease, box-shadow 0.15s ease, background 0.15s ease;
}

.gp-ouv-faq:hover {
  background: #1b4274;
  transform: scale(1.06);
  box-shadow: 0 8px 20px rgba(35, 82, 143, 0.45);
}

.gp-ouv-faq:focus-visible {
  outline: 3px solid #23528f;
  outline-offset: 3px;
}

.gp-ouv-faq-modal {
  position: fixed;
  inset: 0;
  z-index: 10000;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 20px;
}

.gp-ouv-faq-modal.is-open {
  display: flex;
}

.gp-ouv-faq-modal__backdrop {
  position: absolute;
  inset: 0;
  background: rgba(15, 23, 42, 0.45);
}

.gp-ouv-faq-modal__dialog {
  position: relative;
  z-index: 1;
  width: min(640px, 100%);
  max-height: min(80vh, 720px);
  background: #fff;
  border-radius: 10px;
  box-shadow: 0 16px 40px rgba(15, 23, 42, 0.28);
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.gp-ouv-faq-modal__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 16px 18px 12px;
  border-bottom: 1px solid #e5e7eb;
}

.gp-ouv-faq-modal__title {
  margin: 0;
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 700;
  line-height: 1.5;
  color: var(--gp-app-text, #1a1a1a);
}

.gp-ouv-faq-modal__close {
  width: 32px;
  height: 32px;
  border: 0;
  background: transparent;
  color: #6b7280;
  cursor: pointer;
  border-radius: 4px;
  flex-shrink: 0;
}

.gp-ouv-faq-modal__close:hover {
  background: #f3f4f6;
  color: #111;
}

.gp-ouv-faq-modal__body {
  padding: 8px 10px 16px;
  overflow: auto;
}

.gp-ouv-faq-item {
  border-bottom: 1px solid #e5e7eb;
}

.gp-ouv-faq-item:last-child {
  border-bottom: 0;
}

.gp-ouv-faq-item__q {
  list-style: none;
  cursor: pointer;
  padding: 12px 10px;
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 700;
  line-height: 1.5;
  color: var(--gp-app-text, #1a1a1a);
}

.gp-ouv-faq-item__q::-webkit-details-marker {
  display: none;
}

.gp-ouv-faq-item__q::after {
  content: "▸";
  float: right;
  color: #23528f;
  font-weight: 400;
}

.gp-ouv-faq-item[open] > .gp-ouv-faq-item__q::after {
  content: "▾";
}

.gp-ouv-faq-item__a {
  padding: 0 10px 14px;
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
  color: var(--gp-app-muted, #4a5568);
}

.gp-ouv-faq-item__a p {
  margin: 0 0 0.75em;
}

.gp-ouv-faq-item__a p:last-child {
  margin-bottom: 0;
}

.gp-ouv-faq-item__a strong,
.gp-ouv-faq-item__a b {
  font-weight: 700;
  color: var(--gp-app-text, #1a1a1a);
}

.gp-ouv-faq-item__a a {
  color: #23528f;
  font-weight: 700;
}

@media (max-width: 760px) {
  .gp-ouv-whatsapp {
    right: 16px;
    bottom: 88px;
    width: 52px;
    height: 52px;
    font-size: 1.65rem;
  }

  .gp-ouv-ajuda {
    right: 16px;
    bottom: 16px;
    width: 52px;
    height: 52px;
    font-size: 1.45rem;
  }

  .gp-ouv-faq {
    right: 16px;
    bottom: 80px;
    width: 52px;
    height: 52px;
    font-size: 1.25rem;
  }
}

/* Confirmação — Manifestação registrada */
.gp-ouv-sucesso {
  text-align: center;
}

.gp-ouv-sucesso__icon {
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 12px;
  width: 72px;
  height: 72px;
  border-radius: 50%;
  background: rgba(22, 163, 74, 0.12);
  color: #16a34a;
  font-size: 2.75rem;
  line-height: 1;
}

.gp-ouv-sucesso .gp-page__title {
  margin-top: 0;
}

.gp-ouv-sucesso__email {
  margin: 16px auto 0;
  max-width: 36rem;
  padding: 12px 14px;
  border-radius: 10px;
  background: rgba(7, 97, 255, 0.08);
  color: #0b4f9c;
  font-size: 0.95rem;
  line-height: 1.4;
}

.gp-ouv-sucesso__email i {
  margin-right: 6px;
  color: #0761ff;
}

.gp-ouv-sucesso .gp-actions {
  justify-content: center;
}

.gp-sat {
  margin: 1.75rem auto 0;
  padding-top: 1.5rem;
  max-width: 40rem;
  border-top: 1px solid rgba(35, 82, 143, 0.18);
  text-align: center;
}

.gp-sat--consulta {
  margin: 0 0 1rem;
  max-width: none;
  padding: 1.25rem 1.25rem 1.4rem;
  border-top: none;
  text-align: left;
}

.gp-sat--consulta .gp-sat__q,
.gp-sat--consulta .gp-sat__hint,
.gp-sat--consulta .gp-sat__ok {
  text-align: left;
}

.gp-sat--consulta .gp-sat__notas {
  max-width: 42rem;
}

.gp-sat__q {
  margin: 0 0 1rem;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(16px * var(--gp-fs, 1));
  line-height: 1.5;
  color: var(--gp-app-text, #1a1a1a);
}

.gp-sat__form {
  margin: 0;
}

.gp-sat__notas {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 0.5rem;
}

.gp-sat__nota {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: flex-start;
  gap: 0.35rem;
  min-height: 5.5rem;
  padding: 0.65rem 0.35rem;
  border: 1px solid rgba(35, 82, 143, 0.22);
  border-radius: 10px;
  background: #fff;
  color: var(--gp-app-text, #1a1a1a);
  cursor: pointer;
  font-family: var(--gp-app-font);
}

.gp-sat__nota:hover,
.gp-sat__nota:focus-visible {
  border-color: #23528f;
  outline: none;
  box-shadow: 0 0 0 2px rgba(35, 82, 143, 0.18);
}

.gp-sat__num {
  font-size: 1.25rem;
  font-weight: 700;
  line-height: 1;
}

.gp-sat__lbl {
  font-size: 0.72rem;
  line-height: 1.25;
  color: var(--gp-app-muted, #4a5568);
}

.gp-sat__nota--1 { background: #fef2f2; }
.gp-sat__nota--2 { background: #fff7ed; }
.gp-sat__nota--3 { background: #fefce8; }
.gp-sat__nota--4 { background: #f0fdf4; }
.gp-sat__nota--5 { background: #ecfeff; }

.gp-sat__hint {
  margin: 0.85rem 0 0;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(16px * var(--gp-fs, 1));
  line-height: 1.5;
  color: var(--gp-app-muted, #4a5568);
}

.gp-sat__ok {
  margin: 0;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(16px * var(--gp-fs, 1));
  line-height: 1.5;
  color: #166534;
}

.gp-sat__ok i {
  margin-right: 0.35rem;
  color: #16a34a;
}

@media (max-width: 640px) {
  .gp-sat__notas {
    grid-template-columns: 1fr;
  }

  .gp-sat__nota {
    flex-direction: row;
    min-height: 0;
    justify-content: flex-start;
    padding: 0.7rem 0.85rem;
  }
}

/* Canais — estilo cards Ouvidoria (ícone marca d'água) */
.gp-ouv-brand__inner--compact {
  align-items: center;
  padding-top: 8px;
  padding-bottom: 8px;
}

.gp-ouv-canais {
  background: transparent;
  border-bottom: 0;
  padding: 8px 0 22px;
}

.gp-ouv-canais__inner {
  max-width: none;
  width: 100%;
  margin: 0 auto;
  padding: 0 clamp(16px, 3vw, 40px);
  box-sizing: border-box;
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
}

.gp-ouv-canal {
  position: relative;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  justify-content: flex-end;
  gap: 6px;
  min-height: 132px;
  padding: 18px 16px 16px;
  border-radius: 4px;
  text-decoration: none;
  text-align: left;
  color: #fff;
  border: 0;
  overflow: hidden;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.2);
  transition: transform 0.18s ease, box-shadow 0.18s ease, filter 0.18s ease;
}

.gp-ouv-canal:hover {
  transform: translateY(-3px);
  box-shadow: 0 8px 20px rgba(0, 0, 0, 0.28);
  color: #fff;
  filter: brightness(1.05);
}

.gp-ouv-canal.is-active {
  outline: 3px solid #f0c14b;
  outline-offset: 2px;
}

.gp-ouv-canal__icon {
  position: absolute;
  right: -6px;
  bottom: -10px;
  width: auto;
  height: auto;
  display: block;
  font-size: 5.4rem;
  line-height: 1;
  color: #fff;
  opacity: 0.28;
  pointer-events: none;
  z-index: 0;
  transform: rotate(-8deg);
}

.gp-ouv-canal__icon i {
  color: #fff;
  opacity: 1;
}

.gp-ouv-canal__text {
  position: relative;
  z-index: 1;
  display: flex;
  flex-direction: column;
  justify-content: flex-end;
  gap: 6px;
  width: 100%;
  max-width: 100%;
  min-height: 4.6rem;
  min-width: 0;
  padding-right: 28%;
  box-sizing: border-box;
}

/* Cards de canal: display font — exceção à Open Sans do portal */
.gp-ouv-canal__label {
  display: block;
  min-height: 2.5em;
  font-family: var(--gp-ouv-card-font);
  font-size: 1.2rem;
  font-weight: 900;
  line-height: 1.15;
  letter-spacing: 0.02em;
  text-transform: uppercase;
  color: #fff;
  -webkit-text-stroke: 0.3px #fff;
}

.gp-ouv-canal__desc {
  display: block;
  min-height: 2.6em;
  font-size: 0.8rem;
  line-height: 1.35;
  color: rgba(255, 255, 255, 0.95);
  font-weight: 500;
  text-transform: none;
  letter-spacing: normal;
}

.gp-ouv-canal--eletronica { background: #5ba8e0; }
.gp-ouv-canal--presencial { background: #8a92d4; }
.gp-ouv-canal--consultar { background: #e8a85a; }
.gp-ouv-canal--relatorio { background: #6cbc78; }

@media (max-width: 900px) {
  .gp-ouv-canais__inner {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .gp-ouv-canal {
    min-height: 120px;
  }

  .gp-ouv-canal__icon {
    font-size: 4.6rem;
  }
}

@media (max-width: 520px) {
  .gp-ouv-canais__inner {
    grid-template-columns: 1fr;
  }
}

/* Tipo de manifestação — botões + descrição embaixo */
.gp-tipo-picker {
  margin: 8px 0 22px;
}

.gp-tipo-picker__head {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 14px;
}

.gp-tipo-picker__ask {
  margin: 0;
  font-weight: 600;
  color: #1e293b;
  flex: 1;
  min-width: 220px;
}

.gp-tipo-picker__consulta {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 10px 14px;
  border-radius: 8px;
  background: #23528f;
  color: #fff;
  text-decoration: none;
  font-size: 0.85rem;
  font-weight: 700;
  white-space: nowrap;
}

.gp-tipo-picker__consulta:hover {
  background: #1a3f6e;
  color: #fff;
}

.gp-tipo-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 10px;
}

.gp-tipo-btn {
  appearance: none;
  border: 2px solid transparent;
  border-radius: 10px;
  min-height: 108px;
  padding: 12px 8px;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 10px;
  cursor: pointer;
  font: inherit;
  transition: transform 0.15s ease, box-shadow 0.15s ease, border-color 0.15s ease;
}

.gp-tipo-btn:hover {
  transform: translateY(-2px);
  box-shadow: 0 6px 14px rgba(15, 23, 42, 0.12);
}

.gp-tipo-btn.is-selected {
  border-color: #1e3a5f;
  box-shadow: 0 0 0 2px rgba(30, 58, 95, 0.18);
}

.gp-tipo-btn__icon {
  width: 46px;
  height: 46px;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: rgba(255, 255, 255, 0.65);
  color: #1e3a5f;
  font-size: 1.2rem;
}

.gp-tipo-btn__label {
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0.02em;
  text-transform: uppercase;
  color: #1e293b;
  text-align: center;
  line-height: 1.2;
}

.gp-tipo-btn--denuncia { background: #fecaca; }
.gp-tipo-btn--reclamacao { background: #fed7aa; }
.gp-tipo-btn--sugestao { background: #fde68a; }
.gp-tipo-btn--elogio { background: #f9a8d4; }
.gp-tipo-btn--outro { background: #bbf7d0; }

.gp-tipo-desc {
  margin-top: 12px;
  padding: 14px 16px;
  border-radius: 8px;
  background: #fef9c3;
  color: #422006;
  font-size: 0.95rem;
  line-height: 1.45;
  border: 1px solid #fde047;
}

.gp-tipo-desc.is-empty {
  background: #f8fafc;
  border-color: #e2e8f0;
  color: #64748b;
}

.gp-ouv-form__section {
  margin: 22px 0 12px;
  font-size: 1.05rem;
  color: #1e293b;
}

.gp-ouv-localizacao {
  margin: 8px 0 18px;
  padding: 0;
  border: 0;
  min-inline-size: 0;
}

.gp-ouv-localizacao > .gp-ouv-form__section {
  margin: 18px 0 10px;
  padding: 0;
  float: none;
  width: auto;
  font-weight: 700;
}

.gp-ouv-localizacao__grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 0 12px;
}

.gp-ouv-localizacao__field--cep {
  grid-column: span 1;
}

.gp-ouv-localizacao__field--endereco {
  grid-column: span 2;
}

.gp-ouv-localizacao__field--referencia {
  grid-column: span 3;
}

.gp-ouv-localizacao__field--full {
  grid-column: 1 / -1;
}

@media (max-width: 720px) {
  .gp-ouv-localizacao__grid {
    grid-template-columns: 1fr 1fr;
  }

  .gp-ouv-localizacao__field--endereco,
  .gp-ouv-localizacao__field--referencia,
  .gp-ouv-localizacao__field--full {
    grid-column: 1 / -1;
  }
}

@media (max-width: 480px) {
  .gp-ouv-localizacao__grid {
    grid-template-columns: 1fr;
  }

  .gp-ouv-localizacao__field--cep {
    grid-column: 1 / -1;
  }
}

.gp-ouv-flag {
  display: flex;
  align-items: center;
  gap: 10px;
  width: 100%;
  max-width: 720px;
  margin: 10px 0;
  cursor: pointer;
  user-select: none;
  font-size: 0.9rem;
  color: #334155;
}

.gp-ouv-flag[hidden],
.gp-ouv-identidade[hidden] {
  display: none !important;
}

.gp-ouv-flag input[type="checkbox"] {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}

.gp-ouv-flag__ui {
  width: 42px;
  height: 24px;
  border-radius: 999px;
  background: #cbd5e1;
  position: relative;
  flex-shrink: 0;
  transition: background 0.15s ease;
}

.gp-ouv-flag__ui::after {
  content: "";
  position: absolute;
  top: 3px;
  left: 3px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: #fff;
  transition: transform 0.15s ease;
}

.gp-ouv-flag input:focus-visible + .gp-ouv-flag__ui {
  outline: 2px solid #0761ff;
  outline-offset: 2px;
}

.gp-ouv-flag input:checked + .gp-ouv-flag__ui {
  background: #2f9e44;
}

.gp-ouv-flag input:checked + .gp-ouv-flag__ui::after {
  transform: translateX(18px);
}

.gp-ouv-flag__text {
  line-height: 1.4;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-flag {
  color: #fff;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-flag__ui {
  background: #64748b;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-flag input:checked + .gp-ouv-flag__ui {
  background: #2f9e44;
}

@media (max-width: 900px) {
  .gp-tipo-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 560px) {
  .gp-tipo-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-canal,
body.gp-ouvidoria-body.gp-ouv-contrast .gp-tipo-btn {
  border-color: #fff;
  color: #fff;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-tipo-desc {
  background: #111;
  border-color: #fff;
  color: #fff;
}

/* ===== Escolha de serviços (home pública) ===== */
.gp-ouv-servicos {
  max-width: none;
  width: 100%;
  margin: 0 auto;
  padding: 28px 0 40px;
  box-sizing: border-box;
}

/* Canais da Ouvidoria (fora do wrap): mesmo padding lateral do conteúdo. */
.gp-ouv-servicos--canais {
  max-width: none;
  width: 100%;
  box-sizing: border-box;
  display: flex;
  flex-direction: column;
  padding: 28px clamp(16px, 3vw, 40px) 16px;
  margin: 0 auto;
}

.gp-ouv-servicos--canais .gp-ouv-servicos__title {
  flex: none;
  width: 100%;
}

.gp-ouv-servicos--hub {
  padding: 0;
}

.gp-ouv-hub-html {
  margin-top: 28px;
  max-width: none;
  width: 100%;
  box-sizing: border-box;
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
  color: var(--gp-app-text, #1a1a1a);
  background: rgba(255, 255, 255, 0.72);
  border: 1px solid rgba(35, 82, 143, 0.14);
  border-radius: 14px;
  padding: 1.15rem 1.25rem 1.3rem;
  box-shadow: 0 2px 14px rgba(0, 40, 80, 0.05);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
}

.gp-ouv-hub-html.gp-carta-prose {
  color: var(--gp-app-text, #1a1a1a);
}

.gp-ouv-hub-html strong,
.gp-ouv-hub-html b {
  font-weight: 700;
}

.gp-ouv-hub-html em,
.gp-ouv-hub-html i {
  font-style: italic;
}

.gp-ouv-hub-html u {
  text-decoration: underline;
}

.gp-ouv-hub-html a {
  color: #23528f;
  font-weight: 700;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-hub-html {
  border-color: #000;
  background: rgba(255, 255, 255, 0.92);
}

.gp-ouv-servicos__head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 28px;
  flex-wrap: wrap;
}

.gp-ouv-servicos__intro {
  flex: 1 1 auto;
  min-width: 0;
}

.gp-ouv-servicos__title {
  margin: 0;
  flex: 1 1 auto;
  min-width: 0;
  text-align: left;
  font-size: clamp(1.2rem, 2vw, 1.5rem);
  font-weight: 700;
  color: #0f172a;
  line-height: 1.25;
  letter-spacing: -0.02em;
}

.gp-ouv-servicos__lead {
  margin: 6px 0 0;
  font-size: 1rem;
  color: #64748b;
  line-height: 1.4;
}

.gp-ouv-consulta-btn {
  display: inline-flex;
  align-items: stretch;
  flex-shrink: 0;
  margin-left: auto;
  text-decoration: none !important;
  border-radius: 4px;
  overflow: hidden;
  box-shadow: 0 2px 8px rgba(15, 23, 42, 0.12);
  transition: box-shadow 0.15s ease, transform 0.15s ease;
  min-height: 88px;
}

.gp-ouv-consulta-btn:hover {
  box-shadow: 0 6px 18px rgba(15, 23, 42, 0.16);
  transform: translateY(-1px);
}

.gp-ouv-consulta-btn:focus-visible {
  outline: 3px solid #f0c14b;
  outline-offset: 3px;
}

.gp-ouv-consulta-btn__icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 88px;
  min-width: 88px;
  min-height: 88px;
  background: var(--gp-consulta-cor, var(--gp-ouv-blue, #23528f));
  color: #fff;
  font-size: 2rem;
}

.gp-ouv-consulta-btn__text {
  display: inline-flex;
  flex-direction: column;
  justify-content: center;
  align-items: flex-start;
  gap: 2px;
  padding: 14px 24px;
  min-height: 88px;
  background: #e8eef5;
  color: var(--gp-consulta-cor, var(--gp-ouv-blue, #23528f));
  font-size: 1.2rem;
  font-weight: 700;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  line-height: 1.2;
  white-space: normal;
}

.gp-ouv-consulta-btn__text > span {
  display: block;
}

.gp-ouv-consulta-btn--fundo {
  align-items: center;
  align-self: center;
  width: auto;
  min-height: 0;
  gap: 12px;
  padding: 12px 18px 12px 16px;
  overflow: visible;
  background: var(--gp-card-fundo, #8eacd4);
  color: var(--gp-card-frente, #1a1a1a);
  border: 1px solid transparent;
  border-radius: 14px;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}

.gp-ouv-consulta-btn--fundo .gp-ouv-servico__icon {
  display: inline-flex;
  flex: 0 0 auto;
  width: auto;
  height: auto;
  min-width: 0;
  min-height: 0;
  background: transparent;
  color: inherit;
  padding: 0;
  margin: 0;
  font-size: 1.75rem;
  line-height: 1;
}

.gp-ouv-consulta-btn--fundo .gp-ouv-consulta-btn__text {
  flex: 0 1 auto;
  background: transparent;
  color: inherit;
  text-transform: none;
  letter-spacing: normal;
  font-size: inherit;
  font-weight: inherit;
  padding: 0;
  min-height: 0;
}

.gp-ouv-consulta-btn--fundo .gp-ouv-servico__nome,
.gp-ouv-consulta-btn--fundo .gp-ouv-servico__desc {
  color: inherit;
}

.gp-ouv-consulta-btn--fundo .gp-ouv-servico__desc {
  opacity: 0.88;
}

.gp-ouv-servicos__grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 18px;
}

/* Ouvidoria: 3 ou 4 canais ocupam a largura útil. */
.gp-ouv-servicos--canais .gp-ouv-servicos__grid {
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
}

.gp-ouv-servico {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 14px;
  min-height: 200px;
  padding: 24px 22px;
  border-radius: 14px;
  text-decoration: none !important;
  background: #fff;
  color: #0f172a !important;
  border: 1px solid #e2e8f0;
  transition: transform 0.15s ease, box-shadow 0.15s ease, border-color 0.15s ease;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}

.gp-ouv-servico:hover {
  transform: translateY(-2px);
  border-color: #cbd5e1;
  box-shadow: 0 10px 28px rgba(15, 23, 42, 0.1);
}

.gp-ouv-servico:focus-visible {
  outline: 3px solid #f0c14b;
  outline-offset: 3px;
}

.gp-ouv-servico__icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 48px;
  height: 48px;
  border-radius: 12px;
  font-size: 1.25rem;
  line-height: 1;
  color: #fff;
  background: var(--gp-ouv-blue, #23528f);
}

.gp-ouv-servico__nome {
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: 1.25rem;
  font-weight: 700;
  line-height: 1.25;
  color: #0f172a;
}

.gp-ouv-servico__desc {
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(15px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
  color: var(--gp-app-muted, #4a5568);
  opacity: 1;
}

.gp-ouv-servico--ouvidoria {
  background: #fff;
  color: #0f172a !important;
}

.gp-ouv-servico--ouvidoria .gp-ouv-servico__icon {
  background: #1e293b;
}

.gp-ouv-servico--sic {
  background: #fff;
  color: #0f172a !important;
}

.gp-ouv-servico--sic .gp-ouv-servico__icon {
  background: #65a30d;
}

.gp-ouv-servico--consulta {
  background: #fff;
  color: #0f172a !important;
}

.gp-ouv-servico--consulta .gp-ouv-servico__icon {
  background: var(--gp-ouv-blue, #23528f);
}

.gp-ouv-servico--carta {
  background: #fff;
  color: #0f172a !important;
}

.gp-ouv-servico--carta .gp-ouv-servico__icon {
  background: #0f766e;
}

.gp-ouv-servico--estatistica {
  background: #fff;
  color: #0f172a !important;
}

.gp-ouv-servico--estatistica .gp-ouv-servico__icon {
  background: #0f766e;
}

.gp-ouv-servico--fundo {
  background: var(--gp-card-fundo, #c5d4ea);
  color: var(--gp-card-frente, #1a1a1a) !important;
  border-color: transparent;
}

.gp-ouv-servico--fundo .gp-ouv-servico__icon {
  background: transparent;
  color: inherit;
  width: auto;
  height: auto;
  padding: 0;
  font-size: 1.75rem;
}

.gp-ouv-servico--fundo .gp-ouv-servico__nome,
.gp-ouv-servico--fundo .gp-ouv-servico__desc {
  color: inherit;
}

.gp-ouv-servico--fundo .gp-ouv-servico__desc {
  opacity: 0.88;
}

.gp-ouv-sysbar {
  background: #fff;
  border-bottom: 1px solid #e2e8f0;
  box-shadow: 0 1px 0 rgba(15, 23, 42, 0.04);
}

.gp-ouv-sysbar__inner {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  width: 100%;
  max-width: none;
  margin: 0 auto;
  padding: 10px clamp(16px, 3vw, 40px);
  box-sizing: border-box;
}

.gp-ouv-sysbar__btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-height: 42px;
  padding: 0 16px;
  border-radius: 8px;
  font-family: inherit;
  font-size: 1rem;
  font-weight: 600;
  text-decoration: none !important;
  line-height: 1.2;
  transition: background 0.15s ease, border-color 0.15s ease, color 0.15s ease;
}

.gp-ouv-sysbar__btn--primary {
  background: var(--gp-ouv-blue, #23528f);
  border: 1px solid var(--gp-ouv-blue, #23528f);
  color: #fff !important;
}

.gp-ouv-sysbar__btn--primary:hover {
  background: var(--gp-ouv-blue-dark, #1a3f6e);
  border-color: var(--gp-ouv-blue-dark, #1a3f6e);
  color: #fff !important;
}

.gp-ouv-sysbar__btn--ghost {
  background: #f8fafc;
  border: 1px solid #cbd5e1;
  color: #0f172a !important;
}

.gp-ouv-sysbar__btn--ghost:hover {
  background: #eef2f7;
  border-color: #94a3b8;
  color: #0f172a !important;
}

.gp-ouv-sysbar__btn:focus-visible {
  outline: 3px solid #f0c14b;
  outline-offset: 2px;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-sysbar {
  background: #000;
  border-bottom-color: #fff;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-sysbar__btn--primary {
  background: #000;
  border-color: #fff;
  color: #fff !important;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-sysbar__btn--ghost {
  background: #111;
  border-color: #fff;
  color: #fff !important;
}

.gp-page__nav-back {
  margin: 0 0 14px;
}

.gp-page__nav-back a {
  color: var(--gp-ouv-blue, #23528f);
  text-decoration: none;
  font-weight: 600;
  font-size: 0.92rem;
}

.gp-page__nav-back a:hover {
  text-decoration: underline;
}

.gp-ouv-sic-stub .gp-alert {
  margin: 16px 0;
  padding: 12px 14px;
  background: #fff8e6;
  border: 1px solid #f0c14b;
  border-radius: 6px;
  color: #5c4a00;
}

@media (max-width: 1100px) {
  .gp-ouv-servicos__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 640px) {
  .gp-ouv-servicos__head {
    flex-direction: column;
    align-items: stretch;
    gap: 12px;
  }

  .gp-ouv-servicos__title {
    text-align: center;
  }

  .gp-ouv-consulta-btn {
    margin-left: 0;
    width: 100%;
  }

  .gp-ouv-consulta-btn__text {
    flex: 1;
    align-items: center;
  }

  .gp-ouv-servicos__grid {
    grid-template-columns: 1fr;
  }

  .gp-ouv-servico {
    min-height: 0;
  }
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-servicos__title,
body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-servicos__lead {
  color: #fff;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-servico {
  background: #000 !important;
  color: #fff !important;
  border-color: #fff !important;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-consulta-btn--fundo {
  background: #000 !important;
  color: #fff !important;
  border-color: #fff !important;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-consulta-btn--fundo .gp-ouv-servico__icon,
body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-consulta-btn--fundo .gp-ouv-consulta-btn__text {
  background: transparent;
  color: inherit;
  border: 0;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-servico {
  border: 1px solid #fff;
}

/* ===== Grade de secretarias (portal) ===== */

.gp-ouv-sec-picker {
  margin-top: 8px;
}

.gp-ouv-sec-picker__label {
  display: block;
  margin: 0 0 10px;
  font-size: 0.95rem;
  font-weight: 600;
  color: #334155;
}

.gp-ouv-sec-picker__search {
  position: relative;
  margin-bottom: 22px;
}

.gp-ouv-sec-picker__input {
  width: 100%;
  box-sizing: border-box;
  height: 44px;
  padding: 0 44px 0 16px;
  border: 1px solid #cbd5e1;
  border-radius: 8px;
  background: #fff;
  font: inherit;
  font-size: 1rem;
}

.gp-ouv-sec-picker__input:focus {
  outline: 2px solid var(--gp-ouv-blue, #23528f);
  outline-offset: 1px;
  border-color: var(--gp-ouv-blue, #23528f);
}

.gp-ouv-sec-picker__search > i {
  position: absolute;
  right: 16px;
  top: 50%;
  transform: translateY(-50%);
  color: #1a1a1a;
  pointer-events: none;
}

.gp-ouv-sec-picker__empty {
  margin: 24px 0;
  text-align: center;
  color: #64748b;
}

.gp-ouv-sec-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 16px;
}

.gp-ouv-sec-card {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 14px;
  min-height: 160px;
  padding: 18px 12px;
  border: 0;
  border-radius: 10px;
  text-decoration: none !important;
  text-align: center;
  cursor: pointer;
  font: inherit;
  box-shadow: 0 1px 4px rgba(15, 23, 42, 0.08);
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}

.gp-ouv-sec-card:hover {
  transform: translateY(-2px);
  box-shadow: 0 6px 16px rgba(15, 23, 42, 0.14);
}

.gp-ouv-sec-card:focus-visible {
  outline: 3px solid #f0c14b;
  outline-offset: 3px;
}

.gp-ouv-sec-card__icon {
  font-size: 2.4rem;
  line-height: 1;
  opacity: 0.92;
}

.gp-ouv-sec-card__nome {
  font-size: 1.05rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  line-height: 1.2;
  text-transform: uppercase;
}

.gp-ouv-sec-card__desc {
  font-size: 0.68rem;
  font-weight: 500;
  line-height: 1.3;
  opacity: 0.88;
  max-width: 100%;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.gp-ouv-sec-card__hint {
  font-size: 0.65rem;
  font-weight: 600;
  opacity: 0.9;
  margin-top: 4px;
}

.gp-ouv-sec-breadcrumb {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin: 0 0 16px;
  padding: 10px 14px;
  border-radius: 8px;
  background: #e7f4f1;
  border: 1px solid #9fd0c8;
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
  color: #0f172a;
}

.gp-ouv-sec-breadcrumb a {
  color: #0f766e;
  text-decoration: underline;
  text-underline-offset: 3px;
  font-weight: 700;
}

.gp-ouv-sec-breadcrumb a:hover {
  color: #115e59;
  text-decoration-thickness: 2px;
}

.gp-ouv-sec-breadcrumb > span[aria-hidden] {
  color: #64748b;
  font-weight: 700;
}

.gp-ouv-sec-breadcrumb > span:not([aria-hidden]) {
  font-weight: 700;
  color: #0f172a;
}

.gp-ouv-sec-abrir-aqui {
  margin: 0 0 16px;
}

.gp-ouv-sec-card.is-hidden {
  display: none !important;
}

.gp-ouv-sec-chip {
  display: flex;
  align-items: center;
  gap: 10px;
  width: 100%;
  box-sizing: border-box;
  min-height: 44px;
  margin: 0 0 12px;
  padding: 10px 12px;
  border-radius: 6px;
  font-weight: 700;
}

.gp-ouv-sec-chip__icon {
  font-size: 1.15rem;
  line-height: 1;
  flex-shrink: 0;
}

.gp-ouv-sec-chip__nome {
  flex: 1;
  min-width: 0;
  font-size: 0.98rem;
  line-height: 1.25;
}

.gp-ouv-sec-chip__clear {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  margin-left: auto;
  border-radius: 4px;
  text-decoration: none !important;
  opacity: 0.92;
  flex-shrink: 0;
}

.gp-ouv-sec-chip__clear:hover {
  opacity: 1;
  background: rgba(0, 0, 0, 0.12);
}

@media (max-width: 1000px) {
  .gp-ouv-sec-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 640px) {
  .gp-ouv-sec-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .gp-ouv-sec-card {
    min-height: 140px;
  }
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-sec-card {
  border: 1px solid #fff;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-sec-picker__label,
body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-sec-picker__empty {
  color: #fff;
}

/* Modal Identificada / Anônima */
body.gp-ouv-forma-open {
  overflow: hidden;
}

.gp-ouv-forma-modal {
  position: fixed;
  inset: 0;
  z-index: 4000;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 20px;
}

.gp-ouv-forma-modal.is-open {
  display: flex;
}

.gp-ouv-forma-modal__backdrop {
  position: absolute;
  inset: 0;
  background: rgba(15, 23, 42, 0.55);
}

.gp-ouv-forma-modal__dialog {
  position: relative;
  z-index: 1;
  width: min(720px, 100%);
  background: #fff;
  border-radius: 10px;
  box-shadow: 0 16px 40px rgba(15, 23, 42, 0.28);
  overflow: hidden;
}

.gp-ouv-forma-modal__header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  padding: 18px 20px 14px;
  border-bottom: 1px solid #e5e7eb;
}

.gp-ouv-forma-modal__title {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 500;
  color: #6b7280;
  line-height: 1.35;
}

.gp-ouv-forma-modal__close {
  width: 32px;
  height: 32px;
  border: 0;
  background: transparent;
  color: #6b7280;
  cursor: pointer;
  border-radius: 4px;
  flex-shrink: 0;
}

.gp-ouv-forma-modal__close:hover {
  background: #f3f4f6;
  color: #111;
}

.gp-ouv-forma-modal__body {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  padding: 22px 20px 24px;
}

.gp-ouv-forma-modal__body--1 {
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  padding: 22px 24px 26px;
}

.gp-ouv-forma-modal__body--2 {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  padding: 22px 24px 26px;
}

.gp-ouv-forma-modal__body--3 {
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
  padding: 22px 24px 26px;
}

.gp-ouv-forma-modal__dialog:has(.gp-ouv-forma-modal__body--1) {
  width: min(360px, 100%);
}

.gp-ouv-forma-modal__dialog:has(.gp-ouv-forma-modal__body--2) {
  width: min(520px, 100%);
}

.gp-ouv-forma-modal__dialog:has(.gp-ouv-forma-modal__body--3) {
  width: min(720px, 100%);
}

.gp-ouv-forma-opt {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 118px;
  padding: 14px 12px;
  border-radius: 10px;
  text-decoration: none !important;
  text-align: center;
  color: #1a1a1a !important;
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}

.gp-ouv-forma-modal__body--1 .gp-ouv-forma-opt,
.gp-ouv-forma-modal__body--2 .gp-ouv-forma-opt,
.gp-ouv-forma-modal__body--3 .gp-ouv-forma-opt {
  min-height: 118px;
  padding: 14px 12px;
  gap: 8px;
}

.gp-ouv-forma-modal__body--1 .gp-ouv-forma-opt__icon,
.gp-ouv-forma-modal__body--2 .gp-ouv-forma-opt__icon,
.gp-ouv-forma-modal__body--3 .gp-ouv-forma-opt__icon {
  font-size: 1.75rem;
}

.gp-ouv-forma-modal__body--1 .gp-ouv-forma-opt__label,
.gp-ouv-forma-modal__body--2 .gp-ouv-forma-opt__label,
.gp-ouv-forma-modal__body--3 .gp-ouv-forma-opt__label {
  font-size: 1rem;
}

.gp-ouv-forma-modal__body--1 .gp-ouv-forma-opt__desc,
.gp-ouv-forma-modal__body--2 .gp-ouv-forma-opt__desc,
.gp-ouv-forma-modal__body--3 .gp-ouv-forma-opt__desc {
  max-width: none;
  font-size: calc(16px * var(--gp-fs, 1));
}

.gp-ouv-forma-opt:hover {
  transform: translateY(-2px);
  box-shadow: 0 8px 18px rgba(15, 23, 42, 0.14);
}

.gp-ouv-forma-opt--identificada {
  background: #c5d4ea;
}

.gp-ouv-forma-opt--login {
  background: #c8e6c9;
}

.gp-ouv-forma-opt--anonima {
  background: #e6d5c3;
}

.gp-ouv-forma-opt__icon {
  font-size: 1.75rem;
  line-height: 1;
  color: inherit;
}

.gp-ouv-forma-opt__label {
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: 1rem;
  font-weight: 700;
  line-height: 1.25;
  color: inherit;
}

.gp-ouv-forma-opt__desc {
  display: block;
  margin-top: 0;
  max-width: 16rem;
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
  color: inherit;
  opacity: 0.88;
}

@media (max-width: 640px) {
  .gp-ouv-forma-modal__body,
  .gp-ouv-forma-modal__body--1,
  .gp-ouv-forma-modal__body--2,
  .gp-ouv-forma-modal__body--3 {
    grid-template-columns: 1fr;
  }

  .gp-ouv-forma-opt {
    min-height: 120px;
  }
}

/* Home: largura total da área útil (laterais). */
.gp-ouv-home-shell {
  max-width: none;
  width: 100%;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 1.75rem;
}

.gp-ouv-home-shell .gp-ouv-servicos {
  max-width: none;
  width: 100%;
  margin: 0;
  padding-left: 0;
  padding-right: 0;
}

body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouvidoria-wrap {
  padding-top: 16px;
  padding-bottom: 12px;
}

body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouv-home-shell {
  gap: 0;
}

body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouv-servicos {
  padding-top: 0;
  padding-bottom: 0;
}

body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouv-servicos__head {
  margin-bottom: 14px;
}

body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouv-consulta-btn--fundo {
  min-height: 0;
}

body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouv-servico {
  min-height: 0;
  padding: 18px 20px;
  gap: 10px;
}

@media (min-width: 1100px) {
  body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) {
    height: 100dvh;
    min-height: 100dvh;
    max-height: 100dvh;
    overflow: hidden;
  }

  body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouvidoria-wrap {
    min-height: 0;
    overflow: hidden;
  }

  body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouv-home-shell {
    flex: 1;
    min-height: 0;
  }

  body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouv-servicos {
    flex: 1;
    min-height: 0;
    display: flex;
    flex-direction: column;
  }

  body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouv-servicos__grid {
    flex: 1;
    min-height: 0;
    align-items: stretch;
  }

  body.gp-ouvidoria-body:has(.gp-ouv-home-shell:not(.gp-ouv-home-shell--com-enquete)) .gp-ouv-servico {
    height: 100%;
  }
}

.gp-ouv-home-shell--com-enquete .gp-ouv-enquetes {
  position: static;
  top: auto;
  right: auto;
  width: 100%;
  min-width: 0;
  max-width: none;
  max-height: none;
  margin: 0;
  padding: 0;
  z-index: auto;
  box-sizing: border-box;
  overflow: visible;
}

.gp-ouv-enquetes__title {
  margin: 0 0 0.85rem;
  font-size: 1.2rem;
  font-weight: 700;
  color: var(--gp-ouv-blue, #23528f);
}

.gp-ouv-enquetes__lista {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.gp-ouv-enquete {
  background: rgba(255, 255, 255, 0.72);
  border: 1px solid rgba(35, 82, 143, 0.14);
  border-radius: 14px;
  padding: 1.15rem 1.25rem 1.3rem;
  box-shadow: 0 2px 14px rgba(0, 40, 80, 0.05);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
}

.gp-ouv-enquete__header {
  display: flex;
  gap: 0.75rem;
  align-items: flex-start;
  margin-bottom: 0.85rem;
}

.gp-ouv-enquete__icon {
  flex: 0 0 auto;
  width: 40px;
  height: 40px;
  border-radius: 10px;
  display: grid;
  place-items: center;
  background: rgba(35, 82, 143, 0.08);
  color: var(--gp-ouv-blue, #23528f);
  font-size: 1.05rem;
}

.gp-ouv-enquete__nome {
  margin: 0 0 0.2rem;
  font-size: 1.15rem;
  color: #123;
  line-height: 1.3;
}

.gp-ouv-enquete__desc,
.gp-ouv-enquete__periodo {
  margin: 0;
  color: #5a6570;
  font-size: 0.9rem;
  line-height: 1.4;
}

.gp-ouv-enquete__periodo {
  margin-top: 0.25rem;
  font-weight: 600;
  color: var(--gp-ouv-blue, #23528f);
}

.gp-ouv-enquete__pergunta {
  border: 0;
  margin: 0 0 1rem;
  padding: 0;
}

.gp-ouv-enquete__pergunta legend {
  font-weight: 700;
  color: #1a2430;
  margin-bottom: 0.55rem;
  padding: 0;
  font-size: 1rem;
}

.gp-ouv-enquete__opcoes {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 0.75rem;
}

.gp-ouv-enquete__opcao {
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  align-items: center;
  justify-content: flex-start;
  text-align: center;
  padding: 0.75rem 0.65rem;
  border: 1px solid rgba(0, 0, 0, 0.08);
  border-radius: 12px;
  cursor: pointer;
  background: rgba(248, 250, 252, 0.85);
  font-size: 0.9rem;
  min-height: 100%;
  position: relative;
}

.gp-ouv-enquete__opcao:has(input:checked) {
  border-color: var(--gp-ouv-blue, #23528f);
  background: rgba(35, 82, 143, 0.08);
  box-shadow: 0 0 0 2px rgba(35, 82, 143, 0.15);
}

.gp-ouv-enquete__opcao input {
  position: absolute;
  top: 0.55rem;
  left: 0.55rem;
  margin: 0;
}

.gp-ouv-enquete__opcao--com-img {
  align-items: center;
}

.gp-ouv-enquete__pergunta-img {
  display: block;
  width: 100%;
  max-width: 320px;
  max-height: 180px;
  object-fit: cover;
  border-radius: 10px;
  border: 1px solid rgba(0, 0, 0, 0.08);
  margin: 0 0 0.75rem;
}

.gp-ouv-enquete__opcao-img {
  width: 100%;
  aspect-ratio: 1;
  max-width: 140px;
  object-fit: cover;
  border-radius: 10px;
  border: 1px solid rgba(0, 0, 0, 0.08);
  flex: 0 0 auto;
}

.gp-ouv-enquete__btn {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  margin-top: 0.25rem;
  padding: 0.6rem 1rem;
  border: 0;
  border-radius: 10px;
  background: rgba(35, 82, 143, 0.9);
  color: #fff;
  font-weight: 700;
  cursor: pointer;
  font-size: 0.92rem;
}

.gp-ouv-enquete__btn:hover {
  filter: brightness(1.05);
}

.gp-ouv-enquete__done {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  padding: 0.65rem 0.8rem;
  border-radius: 10px;
  background: rgba(232, 246, 239, 0.75);
  color: #1b6b45;
  font-weight: 600;
  font-size: 0.92rem;
  margin-bottom: 0.85rem;
}

.gp-ouv-enquete__resultados {
  margin-top: 0.75rem;
  padding-top: 0.65rem;
  border-top: 1px solid rgba(35, 82, 143, 0.12);
}

.gp-ouv-enquete__resultados-titulo {
  margin: 0 0 0.75rem;
  font-size: 1rem;
  font-weight: 700;
  color: var(--gp-ouv-blue, #23528f);
}

.gp-ouv-enquete__resultados-titulo span {
  font-weight: 500;
  opacity: 0.8;
}

.gp-ouv-enquete__chart-block {
  margin-bottom: 1.1rem;
}

.gp-ouv-enquete__chart-block:last-child {
  margin-bottom: 0;
}

.gp-ouv-enquete__chart-pergunta {
  margin: 0 0 0.65rem;
  font-size: 0.95rem;
  font-weight: 700;
  color: #1a2430;
  line-height: 1.3;
}

.gp-ouv-enquete__chart-layout {
  display: grid;
  grid-template-columns: minmax(160px, 220px) 1fr;
  gap: 1.1rem;
  align-items: center;
}

.gp-ouv-enquete__chart-wrap {
  max-width: 220px;
  margin: 0 auto;
  width: 100%;
}

.gp-ouv-enquete__chart-legend {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
}

.gp-ouv-enquete__chart-legend li {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  padding: 0.45rem 0.55rem;
  border-radius: 10px;
  background: rgba(248, 250, 252, 0.9);
  border: 1px solid rgba(0, 0, 0, 0.06);
  font-size: 0.9rem;
  color: #4b5563;
  line-height: 1.3;
}

.gp-ouv-enquete__chart-legend li span {
  flex: 1 1 auto;
  min-width: 0;
}

.gp-ouv-enquete__chart-legend strong {
  font-weight: 700;
  color: #1a2430;
  white-space: nowrap;
}

.gp-ouv-enquete__legend-img {
  width: 48px;
  height: 48px;
  object-fit: cover;
  border-radius: 8px;
  border: 1px solid rgba(0, 0, 0, 0.08);
  flex: 0 0 auto;
}

@media (max-width: 640px) {
  .gp-ouv-enquete__opcoes {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .gp-ouv-enquete__chart-layout {
    grid-template-columns: 1fr;
  }
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-enquetes__title,
body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-enquete__nome {
  color: #000;
}

body.gp-ouvidoria-body.gp-ouv-contrast .gp-ouv-enquete {
  border-color: #000;
  background: rgba(255, 255, 255, 0.92);
}

/* Conta logada + minhas manifestações */
.gp-ouv-conta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem 1rem;
  margin: 0 0 1.25rem;
  padding: 0.85rem 1rem;
  border-radius: 10px;
  background: #ecfdf5;
  border: 1px solid #a7f3d0;
}

.gp-ouv-conta__info {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  min-width: 0;
}

.gp-ouv-conta__info i {
  color: #059669;
  font-size: 1.25rem;
}

.gp-ouv-conta__info strong {
  display: block;
  color: #065f46;
}

.gp-ouv-conta__info span {
  display: block;
  font-size: 0.9rem;
  color: #047857;
}

.gp-ouv-conta__links {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
}

.gp-ouv-servico--minhas {
  background: #fff;
  color: #0f172a !important;
}

.gp-ouv-servico--minhas .gp-ouv-servico__icon {
  background: #0369a1;
}

.gp-ouv-minhas__head {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-start;
  justify-content: space-between;
  gap: 1rem;
  margin-bottom: 1rem;
}

.gp-ouv-minhas__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  align-items: center;
}

body.gp-ouvidoria-body .gp-ouv-minhas__actions .gp-page__btn,
body.gp-ouvidoria-body .gp-ouv-minhas__logout .gp-page__btn {
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
}

.gp-ouv-minhas__empty {
  margin: 0 0 1rem;
  color: #64748b;
}

.gp-ouv-minhas__codigo {
  margin-top: 0.2rem;
  font-size: 0.8rem;
  color: #64748b;
}

.gp-ouv-minhas__status {
  display: inline-block;
  padding: 0.15rem 0.5rem;
  border-radius: 999px;
  background: #e2e8f0;
  font-size: 0.82rem;
  font-weight: 600;
  color: #334155;
}

.gp-ouv-minhas__acoes,
.gp-ouv-minhas__card-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  align-items: center;
}

.gp-ouv-minhas__cards {
  display: none;
  list-style: none;
  margin: 0;
  padding: 0;
  gap: 0.75rem;
}

.gp-ouv-minhas__card {
  padding: 0.9rem 1rem;
  border: 1px solid #e2e8f0;
  border-radius: 10px;
  background: #fff;
}

.gp-ouv-minhas__card-top {
  display: flex;
  justify-content: space-between;
  gap: 0.5rem;
  align-items: center;
  margin-bottom: 0.35rem;
}

.gp-ouv-minhas__card-assunto {
  margin: 0 0 0.65rem;
  font-weight: 600;
  color: #0f172a;
}

.gp-ouv-minhas__card-meta {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.35rem 0.75rem;
  margin: 0 0 0.75rem;
}

.gp-ouv-minhas__card-meta dt {
  margin: 0;
  font-size: 0.75rem;
  color: #64748b;
  text-transform: uppercase;
  letter-spacing: 0.02em;
}

.gp-ouv-minhas__card-meta dd {
  margin: 0;
  font-size: 0.92rem;
  color: #1e293b;
}

@media (max-width: 800px) {
  .gp-ouv-minhas:not(.has-datatable) .gp-ouv-minhas__table {
    display: none;
  }

  .gp-ouv-minhas:not(.has-datatable) .gp-table-wrap {
    display: none;
  }

  .gp-ouv-minhas:not(.has-datatable) .gp-ouv-minhas__cards {
    display: grid;
  }

  .gp-ouv-minhas.has-datatable .gp-table-wrap {
    display: block;
    overflow-x: auto;
  }

  .gp-ouv-minhas.has-datatable .gp-ouv-minhas__table {
    display: table;
    width: 100%;
  }

  .gp-ouv-minhas.has-datatable .gp-ouv-minhas__cards {
    display: none !important;
  }
}

/* —— Carta de Serviços (portal) —— */
.gp-carta-srv-block {
  margin-top: 1.75rem;
}

.gp-carta-srv-block__title {
  margin: 0 0 0.75rem;
  font-size: 1.05rem;
  font-weight: 800;
  color: #0f172a;
}

.gp-carta-srv-list {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}

.gp-carta-srv-card {
  display: grid;
  grid-template-columns: 1fr auto;
  grid-template-rows: auto auto;
  column-gap: 0.75rem;
  row-gap: 0.2rem;
  align-items: center;
  padding: 1rem 1.1rem;
  border-radius: 12px;
  text-decoration: none;
  color: #0f172a;
  background: #fff;
  border: 1px solid #e2e8f0;
  transition: border-color 0.15s ease, box-shadow 0.15s ease, transform 0.15s ease;
}

.gp-carta-srv-card:hover {
  border-color: #99f6e4;
  box-shadow: 0 8px 20px rgba(15, 118, 110, 0.08);
  transform: translateY(-1px);
  color: #0f172a;
}

.gp-carta-srv-card__nome {
  grid-column: 1;
  grid-row: 1;
  font-weight: 700;
  font-size: 1rem;
}

.gp-carta-srv-card__resumo {
  grid-column: 1;
  grid-row: 2;
  font-size: 0.88rem;
  color: #64748b;
  line-height: 1.4;
}

.gp-carta-srv-card__go {
  grid-column: 2;
  grid-row: 1 / span 2;
  color: #0f766e;
  opacity: 0.7;
}

.gp-carta-detalhe {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  width: 100%;
  max-width: none;
}

.gp-carta-detalhe__head {
  padding: 1.35rem 1.4rem;
  border-radius: 16px;
  background: linear-gradient(135deg, #0f766e 0%, #115e59 55%, #134e4a 100%);
  color: #fff;
}

.gp-carta-detalhe__sec {
  margin: 0 0 0.35rem;
  font-size: 0.78rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  opacity: 0.85;
}

.gp-carta-detalhe__titulo {
  margin: 0;
  font-size: clamp(1.35rem, 2.4vw, 1.75rem);
  line-height: 1.2;
  font-weight: 800;
}

.gp-carta-detalhe__resumo {
  margin: 0.65rem 0 0;
  font-size: 0.98rem;
  line-height: 1.45;
  opacity: 0.92;
}

.gp-carta-toc {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  position: sticky;
  top: 0.5rem;
  z-index: 2;
  padding: 0.55rem 0;
  background: color-mix(in srgb, var(--gp-ouv-page-bg, #f1f5f9) 88%, transparent);
  backdrop-filter: blur(6px);
}

.gp-carta-toc a {
  display: inline-flex;
  align-items: center;
  padding: 0.4rem 0.75rem;
  border-radius: 999px;
  font-size: 0.82rem;
  font-weight: 600;
  text-decoration: none;
  color: #115e59;
  background: #ccfbf1;
  border: 1px solid #99f6e4;
}

.gp-carta-toc a:hover {
  background: #99f6e4;
  color: #134e4a;
}

.gp-carta-bloco {
  background: #fff;
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 1.15rem 1.25rem 1.25rem;
  scroll-margin-top: 3.5rem;
}

.gp-carta-bloco__title {
  margin: 0 0 0.9rem;
  font-size: 1.05rem;
  font-weight: 800;
  color: #0f172a;
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.gp-carta-bloco__title i {
  color: #0f766e;
}

.gp-carta-bloco__body {
  margin: 0;
}

.gp-carta-dl {
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
}

.gp-carta-dl > div {
  display: grid;
  gap: 0.2rem;
}

.gp-carta-dl dt {
  margin: 0;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: #64748b;
}

.gp-carta-dl dd {
  margin: 0;
  font-size: 0.95rem;
  color: #1e293b;
  line-height: 1.45;
}

.gp-carta-prose {
  line-height: 1.55;
  color: #334155;
}

.gp-carta-prose p {
  margin: 0 0 0.65rem;
}

.gp-carta-prose p:last-child {
  margin-bottom: 0;
}

.gp-carta-prose ul,
.gp-carta-prose ol {
  margin: 0 0 0.65rem;
  padding-left: 1.2rem;
}

.gp-carta-prose a {
  color: #0f766e;
  font-weight: 600;
}

@media (max-width: 640px) {
  .gp-carta-toc {
    position: static;
  }
}

/* Portal público: título grande + campos na fonte padrão 16px (não usar rótulo compacto 0.875rem) */
body.gp-ouvidoria-body .gp-page__title {
  font-size: 1.5rem;
  font-weight: 700;
  line-height: 1.25;
  margin: 0 0 8px;
  color: #0f172a;
}

body.gp-ouvidoria-body .gp-page__sub {
  margin: 0 0 20px;
  font-size: 1rem;
  font-weight: 400;
  color: #64748b;
  line-height: 1.4;
}

body.gp-ouvidoria-body .gp-card > h2.gp-page__title {
  font-size: 1.15rem;
  margin-bottom: 16px;
}

body.gp-ouvidoria-body .gp-page__header {
  gap: 10px;
  margin-bottom: 12px;
  align-items: flex-start;
}

body.gp-ouvidoria-body .gp-page__icon {
  width: 32px;
  height: 32px;
  border-radius: 7px;
  font-size: calc(var(--gp-app-label-fs, 0.875rem) * var(--gp-fs, 1));
}

body.gp-ouvidoria-body .gp-page__header .gp-page__title {
  margin: 0 0 2px;
  font-size: calc(0.9rem * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.25;
  color: var(--gp-app-text, #1a1a1a);
}

body.gp-ouvidoria-body .gp-page__desc {
  margin: 0;
  font-size: calc(var(--gp-app-label-fs, 0.875rem) * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.35;
  color: var(--gp-app-muted, #4a5568);
}

body.gp-ouvidoria-body .gp-page__card,
body.gp-ouvidoria-body .gp-card {
  padding: 20px;
  border-radius: 10px;
}

body.gp-ouvidoria-body .gp-label,
body.gp-ouvidoria-body .gp-list-toolbar-filters__label,
body.gp-ouvidoria-body .gp-page .gp-modal__label,
body.gp-ouvidoria-body .gp-card .gp-modal__label,
body.gp-ouvidoria-body .gp-ouv-identidade .gp-label {
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
  color: var(--gp-app-text, #1a1a1a);
}

body.gp-ouvidoria-body .gp-input,
body.gp-ouvidoria-body .gp-select,
body.gp-ouvidoria-body .gp-textarea,
body.gp-ouvidoria-body .gp-page .gp-modal__input,
body.gp-ouvidoria-body .gp-card .gp-modal__input,
body.gp-ouvidoria-body .gp-consulta-form input,
body.gp-ouvidoria-body .gp-consulta-form select,
body.gp-ouvidoria-body .gp-consulta-form textarea,
body.gp-ouvidoria-body .gp-ouv-identidade .gp-input {
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
  color: var(--gp-app-text, #1a1a1a);
  min-height: var(--gp-app-control-h, 38px);
  padding: 6px 12px;
  border-radius: var(--gp-app-radius-input, 7px);
}

body.gp-ouvidoria-body .gp-btn,
body.gp-ouvidoria-body .gp-page .gp-page__btn,
body.gp-ouvidoria-body .gp-card .gp-page__btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: calc(var(--gp-app-label-fs, 0.875rem) * var(--gp-fs, 1));
  font-weight: 400;
  min-height: var(--gp-app-btn-h, 38px);
  height: var(--gp-app-btn-h, 38px);
  padding: 5px 12px;
}

/* Modais públicos (Primeiro acesso etc.): Open Sans 16px */
body.gp-ouvidoria-body .gp-modal {
  z-index: 4100;
}

body.gp-ouvidoria-body .gp-modal,
body.gp-ouvidoria-body .gp-modal .gp-modal__title,
body.gp-ouvidoria-body .gp-modal .gp-modal__subtitle,
body.gp-ouvidoria-body .gp-modal .gp-modal__hint,
body.gp-ouvidoria-body .gp-modal .gp-modal__label,
body.gp-ouvidoria-body .gp-modal .gp-modal__input,
body.gp-ouvidoria-body .gp-modal .gp-wizard__section-title,
body.gp-ouvidoria-body .gp-modal .gp-setor-form__check,
body.gp-ouvidoria-body .gp-modal .gp-field-error,
body.gp-ouvidoria-body .gp-modal .gp-modal__btn {
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
}

body.gp-ouvidoria-body .gp-modal .gp-modal__title {
  color: var(--gp-app-text, #0f172a);
}

body.gp-ouvidoria-body .gp-modal .gp-modal__subtitle,
body.gp-ouvidoria-body .gp-modal .gp-modal__hint {
  color: var(--gp-app-muted, #4a5568);
}

body.gp-ouvidoria-body .gp-modal .gp-modal__label {
  color: var(--gp-app-text, #1a1a1a);
}

body.gp-ouvidoria-body .gp-modal .gp-modal__input {
  min-height: var(--gp-app-control-h, 38px);
  height: auto;
  padding: 6px 12px;
  border-radius: var(--gp-app-radius-input, 7px);
}

body.gp-ouvidoria-body .gp-modal .gp-modal__btn {
  min-height: var(--gp-app-btn-h, 38px);
  height: var(--gp-app-btn-h, 38px);
  padding: 5px 12px;
}

body.gp-ouvidoria-body .gp-modal .fa,
body.gp-ouvidoria-body .gp-modal .fas,
body.gp-ouvidoria-body .gp-modal .far,
body.gp-ouvidoria-body .gp-modal .fab {
  font-family: "Font Awesome 5 Free", "Font Awesome 6 Free", FontAwesome;
  font-weight: 900;
}

body.gp-ouvidoria-body .gp-manif-detail > .gp-page__header .gp-page__title {
  font-size: 1.5rem;
  font-weight: 700;
}

body.gp-ouvidoria-body .gp-manif-detail__eyebrow {
  font-size: 0.95rem;
  letter-spacing: 0.06em;
}

body.gp-ouvidoria-body .gp-manif-detail .gp-page__desc {
  font-size: 1rem;
}

body.gp-ouvidoria-body .gp-manif-section__title {
  font-size: 1.2rem;
}

body.gp-ouvidoria-body .gp-manif-section__sub {
  font-size: 0.95rem;
}

body.gp-ouvidoria-body .gp-manif-field__label {
  font-size: 0.95rem;
}

body.gp-ouvidoria-body .gp-manif-field__value,
body.gp-ouvidoria-body .gp-manif-descricao__body {
  font-size: 1.05rem;
}

body.gp-ouvidoria-body .gp-manif-field__value--lg {
  font-size: 1.2rem;
}

body.gp-ouvidoria-body .gp-timeline__title {
  font-size: 1.05rem;
}

body.gp-ouvidoria-body .gp-timeline__detail,
body.gp-ouvidoria-body .gp-timeline__when,
body.gp-ouvidoria-body .gp-timeline__who {
  font-size: 0.98rem;
}

/* Texto padrão Cidadão (Open Sans 16px / 400) — trechos marcados pelo usuário */
body.gp-ouvidoria-body .gp-ouv-texto-padrao,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-page__title,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-page__sub,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-page__desc,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-label,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-list-toolbar-filters__label,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-list-filter-bar__label,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-list-filter-tab,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-page__btn,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-btn,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-input,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-select,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-textarea,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-modal__input,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-manif-prazo__label,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-manif-prazo__value,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-manif-detail__section-title,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-table th,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-table td,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-minhas__codigo,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-minhas__status,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-manif-chip,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-page__btn--sm,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-flag,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-flag__text,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-sec-chip,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-sec-chip__nome,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-field-hint,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-dropzone__title,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-dropzone__hint,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-form__section,
body.gp-ouvidoria-body .gp-ouv-texto-padrao li,
body.gp-ouvidoria-body .gp-ouv-texto-padrao strong {
  font-family: var(--gp-app-font, "Open Sans", Arial, Helvetica, sans-serif);
  font-size: calc(16px * var(--gp-fs, 1));
  font-weight: 400;
  line-height: 1.5;
  letter-spacing: normal;
  text-transform: none;
}

body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-page__title,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-manif-detail__section-title,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-form__section,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-dropzone__title,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-sec-chip,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-ouv-sec-chip__nome,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-table th,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-table td strong {
  font-weight: 700;
}

body.gp-ouvidoria-body .gp-ouv-texto-padrao > h1.gp-page__title {
  font-size: 1.5rem;
  line-height: 1.25;
}

body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-page__sub,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-list-toolbar-filters__label,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-manif-prazo__label {
  color: var(--gp-app-muted, #4a5568);
}

body.gp-ouvidoria-body .gp-ouv-texto-padrao .gp-list-filter-bar__label {
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--gp-app-muted, #4a5568);
}

body.gp-ouvidoria-body .gp-ouv-texto-padrao .fa,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .fas,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .far,
body.gp-ouvidoria-body .gp-ouv-texto-padrao .fab {
  font-family: "Font Awesome 5 Free", "Font Awesome 6 Free", FontAwesome;
  font-weight: 900;
}

.gp-conta-senha-row {
  display: flex;
  align-items: stretch;
  gap: 8px;
}

.gp-conta-senha-row .gp-modal__input {
  flex: 1 1 auto;
  min-width: 0;
}

.gp-conta-senha-btn {
  flex: 0 0 auto;
  white-space: nowrap;
  background: #fff;
  border: 1px solid var(--gp-app-border, #d1d5db);
  color: var(--gp-app-text, #1a1a1a) !important;
}

.gp-conta-senha-btn:hover {
  background: #f8fafc;
}

.gp-senha-wrap {
  position: relative;
}

.gp-senha-wrap .gp-modal__input {
  width: 100%;
  padding-right: 44px;
  box-sizing: border-box;
}

.gp-senha-wrap__toggle {
  position: absolute;
  right: 4px;
  top: 50%;
  transform: translateY(-50%);
  width: 36px;
  height: 36px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: #94a3b8;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.gp-senha-wrap__toggle:hover {
  color: #475569;
  background: #f1f5f9;
}

@media (max-width: 640px) {
  .gp-conta-senha-row {
    flex-direction: column;
  }
}

/* Escolher órgão — chrome preto do admin + conteúdo do portal */
body.gp-body.gp-escolher-body {
  background: #f4f6f9 !important;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

html:has(body.gp-escolher-body) {
  font-size: 16px;
}

body.gp-body.gp-escolher-body .gp-app-header,
body.gp-body.gp-escolher-body .gp-app-header__inner {
  width: 100%;
  max-width: none;
}

body.gp-body.gp-escolher-body .gp-app-header {
  background: var(--gp-ouv-blue, #23528f);
}

body.gp-body.gp-escolher-body .gp-app-header__brand-name::before,
body.gp-body.gp-escolher-body .gp-app-header__brand-name::after {
  background: var(--gp-ouv-blue, #23528f);
}

body.gp-body.gp-escolher-body .gp-app-header__inner {
  padding: 0 20px;
}

@media (max-width: 640px) {
  body.gp-body.gp-escolher-body .gp-app-header__brand-name {
    max-width: none;
    padding: 0 14px;
  }
}

body.gp-escolher-body .gp-escolher-a11y__label {
  line-height: 1;
  color: #fff !important;
  text-decoration: none !important;
  white-space: nowrap;
}

body.gp-escolher-body a.gp-escolher-a11y__label:hover,
body.gp-escolher-body a.gp-escolher-a11y__label:focus {
  text-decoration: underline !important;
  text-underline-offset: 2px;
}

body.gp-body.gp-escolher-body .gp-ouvidoria-wrap {
  flex: 1;
  padding: 28px clamp(16px, 3vw, 40px) 48px;
}

body.gp-body.gp-escolher-body.gp-ouv-contrast {
  background: #000 !important;
  color: #fff !important;
}

body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-ouvidoria-wrap,
body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-ouvidoria-footer,
body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-escolher-estado__btn,
body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-escolher-entidade__btn,
body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-escolher__busca {
  background: #000 !important;
  color: #fff !important;
  border-color: #fff !important;
  box-shadow: none !important;
}

body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-escolher-estado__nome,
body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-escolher__busca-input {
  color: #fff !important;
}

/* Escolher órgão — cards no estilo eouve (busca + grade branca) */
.gp-escolher {
  max-width: 1080px;
  margin: 0 auto;
  padding: 8px 0 40px;
}

.gp-escolher__busca {
  display: flex;
  align-items: center;
  gap: 12px;
  width: 100%;
  margin: 0 0 28px;
  padding: 0 18px;
  border: 0;
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 2px 10px rgba(15, 23, 42, 0.08);
}

.gp-escolher__busca i {
  color: #94a3b8;
  font-size: 1.05rem;
}

.gp-escolher__busca-input {
  flex: 1;
  width: 100%;
  border: 0;
  background: transparent;
  padding: 16px 0;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(16px * var(--gp-fs, 1));
  line-height: 1.5;
  color: var(--gp-app-text, #1a1a1a);
}

.gp-escolher__busca-input::placeholder {
  color: #94a3b8;
}

.gp-escolher__busca-input:focus {
  outline: none;
}

.gp-escolher__busca:focus-within {
  box-shadow: 0 2px 12px rgba(35, 82, 143, 0.18);
}

.gp-escolher__vazio-busca {
  margin: -12px 0 20px;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(16px * var(--gp-fs, 1));
  line-height: 1.5;
  color: var(--gp-app-muted, #4a5568);
}

.gp-escolher__voltar {
  display: inline-block;
  margin: -12px 0 20px;
  font-family: var(--gp-app-font);
  font-weight: 400;
  font-size: calc(16px * var(--gp-fs, 1));
  line-height: 1.5;
  color: var(--gp-ouv-blue, #23528f);
  text-decoration: underline;
  text-underline-offset: 2px;
}

.gp-escolher__voltar:hover {
  color: var(--gp-ouv-blue-dark, #1a3f6e);
  text-decoration: underline;
}

.gp-escolher__estados {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 18px;
}

.gp-escolher__estados[hidden],
.gp-escolher-entidade[hidden],
.gp-escolher-estado[hidden],
.gp-escolher__vazio-busca[hidden] {
  display: none !important;
}

.gp-escolher-estado,
.gp-escolher-entidade {
  margin: 0;
  min-width: 0;
  width: 100%;
  background: transparent;
}

.gp-escolher-estado.is-empty {
  opacity: 0.45;
}

.gp-escolher-estado__btn {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 14px;
  width: 100%;
  min-height: 168px;
  margin: 0;
  padding: 22px 12px 18px;
  border: 0;
  border-radius: 10px;
  background: #fff;
  box-shadow: 0 2px 10px rgba(15, 23, 42, 0.08);
  text-align: center;
  text-decoration: none;
  cursor: pointer;
  color: inherit;
  box-sizing: border-box;
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}

a.gp-escolher-estado__btn:hover,
.gp-escolher-estado__btn:hover:not(:disabled) {
  transform: translateY(-2px);
  box-shadow: 0 8px 20px rgba(15, 23, 42, 0.12);
  color: inherit;
  text-decoration: none;
}

.gp-escolher-estado__btn:disabled {
  cursor: default;
}

.gp-escolher-estado__brasao {
  width: 88px;
  height: 88px;
  object-fit: contain;
}

.gp-escolher-estado__nome {
  font-family: var(--gp-app-font);
  font-weight: 700;
  font-size: calc(16px * var(--gp-fs, 1));
  line-height: 1.3;
  color: #334155;
  overflow-wrap: anywhere;
}

body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-escolher-estado__btn,
body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-escolher__busca {
  background: #000 !important;
  color: #fff !important;
  border: 1px solid #fff !important;
  box-shadow: none !important;
}

body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-escolher-estado__nome,
body.gp-body.gp-escolher-body.gp-ouv-contrast .gp-escolher__voltar {
  color: #fff !important;
}

@media (max-width: 960px) {
  .gp-escolher__estados {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 640px) {
  .gp-escolher__estados {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}